|Employees at year end||(number)||4.561||4.484||4.261|
|TRIR (Total Recordable Injury Rate)||(recordable injuries/worked hours) x 1,000,000||0,82||0,89||0,28|
|of which: employees||0,87||0,91||0,27|
|Worldwide gas sales||(bcm)||89,17||90,88||88,93|
|- outside Italy||55,13||52,44||50,50|
|Customers in Italy||(million)||7,9||7,9||7,8|
|Direct GHG emissions||(mmtonnes CO2 eq)||10,12||10,57||11,22|
|GHG emissions/kWheq (Eni Power)||(gCO2eq/kWheq)||409||409||398|
|Installed capacity power plants||(GW)||5,3||4,9||4,7|
|Customer satisfaction rate (a)||(scale from 0 to 100)||81,4||85,6||86,2|
(a) The average evaluation reflects results of customers interviews based on clarity, courtesy and waiting time.
- the total recordable incidence rate (TRIR) amounted to 0.28, improving by 68% compared to the previous year, due to both employees (down by 70%) and contractors (down by 61%) contribution.
- in 2016, greenhouse gas emissions (GHG) increased by 6%, reflecting higher power generation volumes (up by 5.3%) and the increase in transported natural gas.
- GHG emissions/kWheq relating to electricity production decreased by 3% compared to 2015 benefitting from progresses in energy saving actions.
- in 2016, adjusted operating loss of the Gas & Power segment amounted to €390 million, down by €264 million. This reflected the impact of a negative trading environment, particularly in the LNG business, and lower non-recurring gains recorded in 2015. These effects were partly offset by optimization actions and better performance in trading activities.
- Eni worldwide gas sales amounted to 88.93 bcm, down by 1.95 bcm or 2.1% compared to 2015. Eni’s sales in Italy were barely unchanged (38.43 bcm).
- electricity sales recorded an increase of 6.2% (up by 2.17 TWh) compared to the previous year, mainly due to higher volumes traded on the wholesale segment.
|2014||(€ milioni)||2015||2016||Var. ass.||Var. %|
|64||Operating profit (loss)||(1.258)||(391)||867||(68,9)|
|(119)||Exclusion of inventory holding (gains) losses||132||90|
|223||Exclusion of special items:||1.000||(89)|
|25||- impairments losses (impairment reversals), net||152||81|
|- environmental charges||1|
|(42)||- risk provisions||226||17|
|- of which provision on retail credits on invoices to be issued||226||17|
|9||- provision for redundancy incentives||6||4|
|(38)||- commodity derivatives||90||(443)|
|205||- exchange rate differences and derivatives||(9)||(19)|
|168||Adjusted operating profit (loss)||(126)||(390)||(264)||..|
|7||Net finance income (expense) (a)||11||6||(5)|
|49||Net income (expense) from investments (a)||(2)||(20)||(18)|
|(138)||Income taxes (a)||(51)||74||125|
|61,6||Tax rate (%)||…||..|
|86||Adjusted net profit (loss)||(168)||(330)||(162)||96,4|
(a) Excluding special items.
In 2016, the Gas & Power segment reported an adjusted operating loss of €390 million, down by €264 million y-o-y.This reflected lower margins on LNG sales and higher one-off benefits from contracts renegotiations reported in 2015, partly offset by logistic costs optimizations and better performance in trading activities. The retail segment reported lower results due to unusual winter weather conditions. Adjusted operating loss excluded a loss on stock of €90 million and net special gains of €89 million. Special gains comprised the effects of the fair-value evaluation of certain commodity derivatives acking the formal criteria to be accounted as hedges under IFRS (gains of €443 million), a downward revision of revenues accrued on the sale of gas and power for past reporting periods, resulting from the restructuring plan launched in 2015 (€161 million), the impairment loss of certain assets due to the increased country risk and the weakness of the scenario (€81 million). Adjusted operating result included a negative balance of €19 million of exchange rate differences and derivatives. In the full year, the Gas & Power segment reported an adjusted net loss of €330 million due to the reduction of operating performance
|(€ million)||2014||2015||2016||Change||% Ch.|
In 2016, capital expenditure amounted to €120 million, mainly relating to gas marketing initiatives (€69 million) and flexibility and upgrading initiatives of combined cycle power plants (€41 million).