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healthcare
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BRAND IDENTITY
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We protect the physical, mental and social health of the people (workers, families and communities) as a fundamental human right. We manage health-related risks by constantly updating the health profile assessments for the countries where we are present, protecting the well-being of employees and people within the communities where we operate. Taking into account stakeholder expectations and the potential impacts of industrial activities, we use a specific management system in all operations, in cooperation with qualified healthcare professionals, national and international universities and government institutions and research centres. We act in accordance with local regulations, ensure a level of service quality in line with the SDGs, and the highest international standards by continuously updating staff training and skills.
We have also strengthened our collaboration with international organisations, including the International Labour Organisation (ILO), the Health Committee of the International Association of Oil & Gas Producers (IOGP) and the global Oil & Gas association to promote environmental and social performance in the energy transition (IPIECA).
Prevention and health culture
As part of our strategy to protect health, we promote healthy and responsible behaviour patterns focused on:
- working environment
- lifestyles
- early diagnoses
- managing and controlling chronic illnesses.
Furthermore, we aim to develop a health culture by raising awareness and offering training campaigns aimed at all the people who work with us. In line with the Ottawa Charter, we consider health to be a daily life resource that relies on social and personal resources as well as physical capabilities.
Managing health
The areas we consider to protect the health of those who work with us, their families and the local communities.
Management system
By way of a continuous review process based on the Deming quality cycle, it ensures the progressive improvement of health-related performance and activities.
Occupational medicine
It includes the prevention, diagnosis and treatment of occupational diseases; namely those caused by the work assigned to the worker.
Healthcare and medical emergencies
In Italy and around the world, Eni’s business units and companies guarantee the provision of healthcare services, as required by the employment contract, the Management System Guidelines on Human Resources (MSG HR) and international standards. We define specific operational solutions for each country based on an assessment of the context, the structural conditions of the healthcare system and the business stage.
Medical emergencies
In accordance with the national context and the specific labour agreement, we offer a medical emergency response in line with the Eni guidelines and international standards through dedicated operational solutions relating to the response capacity of the host country's healthcare system.
Global health
We promote a health culture both inside and outside the workplace. Global health programmes aim at improving the psycho-physical well-being of our people and the communities surrounding the workplaces where we operate.
We consider global health as a fundamental human right that is linked to an individual’s biological, psychological and social well-being, and we pursue this objective by carrying out promotional initiatives for employees and communities in the countries where we operate.
More specifically, the promotional activities are aimed at:
- staff employed around the world, together with their families
- communities living in areas adjacent to our industrial projects
- populations outside the industrial areas, but that benefit from initiatives undertaken jointly with partner countries.
The diverse composition of the recipients means continuous interaction with:
- the person, their family, the communities they belong to
- multiple contexts (the workplace, home environment, social environment, etc.)
- elements affecting health status (behavioural, socio-economic, environmental and strategic)
- service systems and stakeholders (public and private).
Communication and healthcare promotion
Communicating and promoting healthcare is part of a complementary strategy to its protection in the strictest sense.
Italia
Promoting healthcare within the company leads to:
- an improvement in the employee's quality of life and subsequently an increase in efficiency and productivity
- a reduction in absenteeism in the short, medium and long term
- stronger staff loyalty and an improvement in the social climate within the company
- an improvement in the corporate image both internally and externally
- greater corporate social responsibility.
Based on this approach, we help employees to acquire healthy and responsible patterns of behaviour. Healthcare promotion programmes therefore focus on preventing risk factors:
- primary or individual (discouraging smoking and alcohol, encouraging exercise and adequate nutrition, etc.).
- related to specific diseases (preventing cancer, cardiovascular diseases, common infectious diseases, etc.).
Abroad
To support the health of communities in industrial “areas of influence” we assess the Environmental, Social, and Health Impact Assessment (ESHIA) and Health Impact Assessment (HIA). We adopt mitigation initiatives and monitoring plans based on these analyses.
Community healthcare initiatives may also involve communities that do not live in sensitive industrial project areas (at the request of the partner countries). In these cases, awareness and empowerment initiatives or projects to strengthen and expand the local healthcare system can be planned, with targeted investments in the healthcare infrastructure, healthcare personnel and support for the relevant institutions.
Our main initiatives
In Italy, every year we support healthcare services, from occupational medicine to flu vaccination campaigns and psychological support for victims of harassment and gender-based violence. We have rolled out the Previeni con Eni project for early diagnosis and the Più Salute project for home and digital care to the whole of Italy. In support of communities abroad, we focus on primary healthcare, maternal and child health protection, and the prevention of malaria and sexually transmitted diseases.
The energy transition involves health
The energy transition is fair and inclusive only if it takes people's health into account. In collaboration with the academic and research community, we continued our work to assess the potential impacts and opportunities related to energy transition and new production technologies. This is why we joined “Healthy People, Healthy Business”, the World Business Council for Sustainable Development (WBCSD) working group. We focused on understanding how companies can concretely act in favour of global health through four key points:
- employee health and well-being
- strengthening the resilience of healthcare systems
- healthy consumer behaviour
- the relationship between health and natural systems.
People are our focus
We affirm our culture as a “caring company” by paying attention to each individual's aptitudes and constantly valuing skills and diversity.
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