We ensure the receipt, management, analysis, and processing of whistleblowing reports received by Eni SpA and by its subsidiaries, both in Italy and abroad.
In compliance with the provisions of Directive (EU) 2019/1937 and the related transposing laws, the Sarbanes–Oxley Act of 2002, the Organization, Management and Control Models pursuant to Legislative Decree 231/2001, and Eni’s internal Anti‑Corruption Regulatory Instruments, we have adopted a system designed to encourage whistleblowing reports made in good faith and in the interest of Eni, ensuring the confidentiality of the whistleblower’s identity and of all other individuals involved, and protecting them from retaliatory consequences. Whistleblowers are encouraged not to disclose information related to the whistleblowing report to third parties, in order to preserve confidentiality protections.
The Eni whistleblowing reporting system must not be used to offend or damage the honor and/or the personal and/or professional reputation of the individual(s) to whom the reported facts refer, nor to knowingly spread unfounded accusations.
In accordance with the applicable regulations, regardless of the subject of the whistleblowing report or the Eni entity concerned, it is always possible to send whistleblowing reports directly to Eni SpA. This is also due to the role of Eni’s Board of Statutory Auditors, which owns the process in its capacity as the Audit Committee under SOX regulations. At the same time, the possibility remains to use the specific reporting channels established by subsidiaries, in the cases and in accordance with what is provided for by the applicable regulations.
Regardless of the channel used, all Eni people — as well as all those who operate or have operated in Italy and abroad in the name of or on behalf of or in the interest of Eni, each within the scope of their functions and responsibilities — are guaranteed the possibility to report violations identified in the work context, in compliance with local regulations implementing Directive (EU) 2019/1937. In particular, a whistleblowing report is any communication concerning conduct in violation of national or European Union laws and regulations, measures by the Authorities, Code of Ethics, Model 231 or Compliance Models for foreign subsidiaries and internal regulations (including, among others, the Zero Tolerance policy against violence and harassment at work), in observance of the specific provisions of the locally applicable regulations implementing Directive (EU) 2019/1937.
The rules governing this matter are set out in the regulation “Management of whistleblowing reports received by Eni SpA and by its Subsidiaries” (available in the “Publications” section of this page). The approval and updates of the procedure have been carried out in line with the provisions of Legislative Decree 24/23.
Whistleblowing reports may be submitted through a dedicated Platform, which you can access by clicking the “Send a report” button:
Important Notice: The Whistleblowing Platform is not an emergency service. Whistleblowing reports submitted through this channel are handled in accordance with applicable laws and procedures and may therefore not receive an immediate response. Where a situation poses an imminent threat to individuals, property, facilities or the environment, or otherwise requires urgent intervention, the competent authorities or emergency services must be contacted immediately.
This channel is considered the preferred one and is suitable for ensuring, through IT-based methods, the confidentiality of the whistleblower’s identity.
Please note that, as an alternative, you may submit a whistleblowing report verbally via the dedicated telephone lines.
Without prejudice to the preferential use of the internal whistleblowing reporting channels described above, each subsidiary located in the European Union ensures the publication of the procedures and conditions for resorting — in the cases provided for by the relevant local legislation implementing Directive (EU) 2019/1937 — to external whistleblowing reporting channels made available by the competent local authorities, bodies or institutions, as well as to public disclosure.
Telephone numbers for subsidiary reporting channel.
| Company | Telephone Number |
|---|---|
| Eni SpA | 8006020099 |
| ACEA Energia SpA | 800166013 |
| Agenzia Giornalistica Italia SpA | 800147653 |
| Bioraffineria di Gela SpA | 800147667 |
| Brindisi Servizi Generali Società consortile a responsabilità limitata | 800166022 |
| Costiero Gas Livorno SpA | 800147672 |
| D-Share SpA | 800180803 |
| Ecofuel SpA | 800166017 |
| Eni Corporate University SpA | 800180022 |
| Eni Gas Transport Services Srl | 800585785 |
| ENI GLOBAL ENERGY MARKETS SpA | 800587803 |
| Eni Industrial Evolution SpA | 800599020 |
| Eni Insurance SpA | 800529351 |
| Eni Mediterranea Idrocarburi SpA | 800166014 |
| Eni Mozambico SpA | 800180029 |
| Eni Natural Energies Italia Srl | 800190912 |
| Eni Natural Energies Mozambico Srl | 800529325 |
| Eni Natural Energies SpA | 800190941 |
| Eni Plenitude Renewables Italy SpA | 800190987 |
| Eni Plenitude SpA Società Benefit | 800180889 |
| Eni Rewind SpA | 800147677 |
| Eni Servizi SpA | 800180820 |
| ENI TRADE & BIOFUELS SpA | 800529394 |
| ENIBIOCH4IN APRILIA Srl | 800180886 |
| ENIBIOCH4IN SpA | 800588708 |
| Enilive SpA | 800588520 |
| Enimoov SpA | 800166038 |
| EniPower Mantova SpA | 800180862 |
| EniPower SpA | 800166086 |
| EniProgetti SpA | 800166055 |
| Eniquantic SpA | 800587872 |
| Eniverse Ventures Srl | 800180874 |
| Enivibes Srl | 800190972 |
| FINPROJECT SpA | 800588452 |
| Floaters SpA | 800180056 |
| LNG Shipping SpA | 800147657 |
| NOVAMONT SpA | 800190934 |
| Pentagas Global Service Srl | 800585736 |
| Plenitude Energy Services SpA | 800587886 |
| Plenitude On The Road Srl | 800588774 |
| Ravenna Servizi Industriali Società consortile per azioni | 800588400 |
| Servizi Aerei SpA | 800166044 |
| Servizi Porto Marghera - Società Consortile a responsabilità limitata | 800599502 |
| Società EniPower Ferrara Srl | 800147660 |
| Versalis Oilfield Solutions Srl | 800585772 |
| Versalis SpA | 800147690 |
Toll-free telephone numbers available by country and accessible exclusively from the respective country.
| Country | Telephone Number |
|---|---|
| ALBANIA | 8001501 |
| ALGERIA | coming soon |
| ANGOLA | coming soon |
| SAUDI ARABIA | coming soon |
| ARGENTINA | 8009994930 |
| AUSTRALIA | 1800643249 |
| AUSTRIA | 800298468 |
| BELGIUM | 80079444 |
| BRAZIL | 08008924109 |
| CANADA | 18448791310 |
| CHINA | 108007390035 |
| CYPRUS | 80095603 |
| COLOMBIA | * 00390682950760 |
| CONGO | 064000010 |
| SOUTH KOREA | 0079839173525 |
| IVORY COAST | coming soon |
| CROATIA | 0800223079 |
| DENMARK | 80253307 |
| ECUADOR | 1800000619 |
| EGYPT | coming soon |
| ESTONIA | 8000044861 |
| FRANCE | 0800906204 |
| GABON | coming soon |
| GERMANY | 80070738 |
| GHANA | 242426090 |
| GREECE | 800391296762 |
| INDIA | 0008004405245 |
| INDONESIA | coming soon |
| IRAQ | coming soon |
| IRELAND | coming soon |
| KAZAKHSTAN | coming soon |
| KENYA | coming soon |
| KUWAIT | 22286846 |
| LIBYA | coming soon |
| LUXEMBOURG | 80024179 |
| MALAYSIA | coming soon |
| MALTA | 80062753 |
| MOROCCO | coming soon |
| MEXICO | coming soon |
| MOZAMBIQUE | coming soon |
| NIGERIA | 7080601025 |
| NORWAY | 80010616 |
| OMAN | 80074214 |
| NETHERLANDS | 08000232091 |
| PAKISTAN | 0080090044260 |
| POLAND | 008003911269 |
| PORTUGAL | 800839698 |
| QATAR | 00800100396 |
| UNITED KINGDOM | coming soon |
| CZECH REPUBLIC | 800142872 |
| ROMANIA | 0800896510 |
| RUSSIA | 80071999 |
| SINGAPORE | 8003911026 |
| SLOVAKIA | 0800003907 |
| SLOVENIA | 080081600 |
| SPAIN | coming soon |
| UNITED STATES | 18323250272 |
| SWITZERLAND | 800563242 |
| THAILAND | coming soon |
| TUNISIA | coming soon |
| TURKEY | 00800448820762 |
| TURKMENISTAN | * 00390682950823 |
| UKRAINE | 0800609839 |
| HUNGARY | 0680021188 |
| UNITED ARAB EMIRATES | coming soon |
| VENEZUELA | 80090738 |
| VIETNAM | 12032447 |
| *Global telephone number (charges apply) - accessible from any country | |
Without prejudice to the preferential use of the internal whistleblowing reporting channels made available by Eni, in the cases strictly indicated under Articles 6 and 15 of Legislative Decree No. 24 of 10 March 2023, it is also possible to file a whistleblowing report with the competent authority (the National Anti-Corruption Authority – ANAC) and, where applicable, through public disclosure.
For Eni S.p.A. and its Italian Subsidiaries, a whistleblower may submit an external whistleblowing report if, at the time it is made, one of the following conditions applies:
a) Within the whistleblower’s work context, the activation of an internal whistleblowing reporting channel is not mandatory, or such channel—although mandatory—has not been activated or, if activated, does not comply with Article 4 of Legislative Decree 24/2023;
b) The whistleblower has already used the internal company whistleblowing reporting channel, but the whistleblowing report did not receive follow‑up;
c) The whistleblower has reasonable grounds to believe that, if they submitted an internal whistleblowing report, it would not be effectively addressed or that it may expose them to a risk of retaliation;
d) The whistleblower has reasonable grounds to believe that the violation may constitute an imminent or manifest danger to the public interest.
The information and personal data communicated in the context of whistleblowing reports are processed in order to manage and follow up on the whistleblowing reports themselves, as well as to investigate any reported conduct and to adopt the necessary measures in compliance with applicable laws, including personal data protection regulations. For more information on the methods and purposes of processing the personal data included in whistleblowing reports and collected during the procedure, we invite you to consult the privacy notices for the processing of data relating to whistleblowers, reported individuals, or other third parties involved, available on this page.
The activity of TSE consists of providing general support to the whistleblower. The role of TSE is, in fact, to promote knowledge of the relevant regulations and to enhance awareness of the tools available, also with the aim of improving the quality of whistleblowing reports.
TSE are registered in a dedicated Register maintained by ANAC, available at the following link: https://www.anticorruzione.it/-/whistleblowing
Information on the procedures for receiving and follow-up activities on the Whistleblowing Reports, including anonymous ones, submitted to Eni SpA and its subsidiaries, in Italy and abroad.
FAQ
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| Whistleblowing files opened during the year categorized according to the process that is the subject of the report: (number) | 73 | 78 | 77 | 71 | 71 |
| Procurement | 20 | 35 | 19 | 23 | 27 |
| Human resources | 27 | 20 | 42 | 21 | 26 |
| Maintenance | 1 | 9 | 2 | - | - |
| Commercial | 6 | 4 | 6 | 16 | 7 |
| Logistic, law materials and products | 3 | 2 | - | 1 | - |
| HSE | 7 | 2 | 6 | 6 | 6 |
| Others (security, operations, portfolio management and trading) | 9 | 6 | 2 | 4 | 5 |
| Whistleblowing files that have been closed during the year divided according to the outcome of the investigations: | 74 | 77 | 80 | 63 | 79 |
| Founded | 10 | 12 | 10 | 6 | 10 |
| Partially Founded(a) | 13 | 14 | 10 | 14 | 12 |
| Unfounded, with the adoption of improvement measures(b) | 18 | - | - | - | - |
| Unfounded/Not ascertainable(c)/not applicable(d) | 33 | 51 | 60 | 43 | 57 |
(a) Investigations conducted have revealed evidence that one or more of the assertions in the report are reasonably believed to be true.
(b) Classification no longer used since 2022.
(c) Whistleblowing reports that do not contain any circumstantial, precise and/or sufficiently detailed elements and/or, for which, on the basis of the investigative tools available, it is not possible to confirm or exclude the validity of the assertion contained in the report.
(d) Whistleblowing reports in which the facts reported coincide with the subject of pre-litigation, disputes and investigations in progress by public authorities (for example, ordinary and special judicial authorities, administrative bodies and independent authorities with supervisory and control functions). The assessment is carried out subject to the opinion of the legal affairs function or other competent functions.
Regarding to whistleblowing reports, in 2025 investigations were completed on 79 files1, of which 40 included human rights issues, mainly concerning potential impacts on workers’ rights and occupational health and safety.
Among these, 68 assertions were verified; for 16 of these, the reported facts were confirmed, even partially, and corrective actions were taken to mitigate and/or minimise their impacts. In particular, the following were undertaken:
(i) actions on the Internal Control and Risk Management System, relating to the implementation and strengthening of controls in place;
(ii) awareness on the topics of the Code of Ethics and the Zero Tolerance Policy and
(iii) actions against employees, including disciplinary measures, in line with the collective agreements and other applicable national laws.
At the end of the year, 13 files were still open, 4 of which referred to human rights issues, mainly concerning potential impacts on workers’ rights
1) Whistleblowing report: a summary document of the investigations carried out on the report(s) (which may contain one or more detailed and verifiable assertions) in which the summary of the investigation carried out on the facts that are the subject of the report, the outcome of the investigations carried out and any action plans identified are reported.
| 2021 | 2022 | 2023 | 2024 | 2025 | |
|---|---|---|---|---|---|
| Whistleblowing files (assertions) on human rights violations closed during the year and categorized by results of the investigations and typology. (number) | 30 (40) | 45(62) | 46(62) | 32 (64) | 40 (68) |
| Founded assertions | 2 | 12 | 8 | 10 | 16 |
| Potential socio-economic impacts on local communities (a) | 0 | 0 | 0 | 0 | 0 |
| Potential impacts on health, safety and/or well-being of local communities (b) | 0 | 0 | 0 | 4 | 0 |
| Potential impacts on worker rights (c) | 2 | 7 | 7 | 6 | 9 |
| Potential impacts on workplace health and safety (d) | 0 | 5 | 1 | 0 | 7 |
| Partially founded assertions (e) | 3 | - | - | - | - |
| Potential socio-economic impacts on local communities | 0 | 0 | 0 | 0 | 0 |
| Potential impacts on health, safety and/or well-being of local communities | 1 | 0 | 0 | 0 | 0 |
| Potential impacts on worker rights | 2 | 0 | 0 | 0 | 0 |
| Potential impacts on workplace health and safety | 0 | 0 | 0 | 0 | 0 |
| Unfounded assertions, with the adoption of corrective/improvement measures(e) | 7 | - | - | - | - |
| Potential socio-economic impacts on local communities | 1 | 0 | 0 | 0 | 0 |
| Potential impacts on health, safety and/or well-being of local communities | 0 | 0 | 0 | 0 | 0 |
| Potential impacts on worker rights | 3 | 0 | 0 | 0 | 0 |
| Potential impacts on workplace health and safety | 3 | 0 | 0 | 0 | 0 |
| Unfounded/Not ascertainable(f)/Not applicable assertions(g) | 28 | 50 | 54 | 54 | 52 |
| Potential socio-economic impacts on local communities | 1 | 0 | 0 | 0 | 1 |
| Potential impacts on health, safety and/or well-being of local communities | 3 | 3 | 2 | 2 | 0 |
| Potential impacts on worker rights | 14 | 33 | 46 | 37 | 33 |
| Potential impacts on workplace health and safety | 10 | 14 | 6 | 15 | 18 |
(a) Including issues related to consultation and/or compensation processes and increase in conflicts.
(b) Including the requirements for the management of polluting products.
(c) Including delays in the recognition of due wages, discrimination, harassment, bullying and mobbing.
(d) Including unhealthy and/or insecure workplace environments.
(e) Classification no longer used since 2022
(f) Allegation that do not contain any circumstantial, precise and/or sufficiently detailed elements and/or, for which, on the basis of the investigative tools available, it is not possible to confirm or exclude the validity of the facts reported in them.
(g) Allegations in which the facts reported coincide with the subject of pre-litigation, disputes and investigations in progress by public authorities (for example, ordinary and special judicial authorities, administrative bodies and independent authorities with supervisory and control functions). The assessment is carried out subject to the opinion of the legal affairs function or other competent functions.
Download document
