Cure mediche

Health protection

The wellbeing of Eni's people is crucial to us. That is why our approach rests on high standards of health and always supports proactive strategies.

We are committed to protecting and promoting the good health of all in line with the Sustainable Development Goals of the United Nations 2030 Agenda. Specifically, goal 3 Good Health and Well-being monitors the improvement of 3 important indicators, maternal health, infant mortality and the spread of epidemics.

We consider universal access to medical care to be a fundamental human right, linked not only to biological processes, but also to those of an economic, social, political, cultural and environmental nature. That is why we make choices with a view, on one hand, to reducing the environmental impact of our activities as much as possible, and on the other, to ensuring the health of the people who work with us and that of the communities where Eni operates.

We value well-being

Our protection and prevention plans, at every level, aim to promote the physical, mental and social well-being of our people, their families and local people, with a particular focus on the more fragile situations we work in. Every day we promote concrete actions to promote good health, to inform and raise awareness, and to prevent risks.

In the countries we operate in, we support the medical services provided by local welfare systems and are looking constantly to improve general knowledge and prevention. Specifically, we focus on models of healthy behaviour which prevent risks. We also incentivise and encourage regular specific medical checkups, which are crucial to any prevention strategy for certain illnesses, such as cancer and cardiovascular problems.

The same commitment, in Italy and worldwide

The importance Eni places on its people's health results in an integrated strategy at every level of the company. Only solid awareness, evident everywhere in the company, can protect the health and well-being of our people. This approach takes form in prevention. Our primary prevention strategy is to encourage the spread of healthy lifestyles, while the secondary is to ensure early diagnosis in the event of illness. Finally, the third form of prevention comes following the treatment of an illness, when rehabilitation is needed to avoid any further problems.

We have made a solid commitment that applies to all Eni people living in Italy and all the countries where we are present. Eni provides assistance to its Italian workers posted abroad, through local medical facilities and agreements with major international medical organisations, which provide rapid intervention when necessary.

We are aware of the vulnerable conditions in the countries we work in, and with the help of the Eni Foundation, we carry out projects to strengthen primary assistance systems and vaccination campaigns.

Main initiatives in the area of healthcare

In 2020, we supported 354,192 healthcare services, ranging from workplace medicine to healthcare assistance. We planned and implemented a widespread flu vaccination campaign and supported initiatives for the early diagnosis of chronic illness for employees in Italy.

The outbreak of the Covid-19 pandemic resulted in an extremely diverse set of risk situations in working environments. Protecting the health of all our employees was a crucial challenge for us. To rise to this challenge, we developed specific operating platforms, ensuring services through workplace medicine, industrial hygiene, traveller medicine, health care assistance and medical emergency activities. 

  • Access to healthcare assistance
    Strengthening access to assistance for all Eni people, community-based interventions and emergency shelters to support situations of fragility caused or exacerbated by the pandemic.
  • Health promotion
    Identification and implementation of initiatives promoting health for the prevention of illnesses involving information, communication, awareness, prophylaxis through vaccination, screening of at-risk groups and prevention of complications of diagnosed diseases.
  • Culture of health
    Spreading a health focussed culture by putting initiatives in place for workers, their families and communities identified downstream of the health risk and impact assessment.
  • Work-related risks
    There is an ongoing process to identify, monitor and control workplace risks, including those which are not specifically regulated, such as travellers’ medicine, in connection with the industrial and health surveillance process.
  • Workplace Medicine
    Implementation of identified workplace health activities, also in view of the inherent risks of new projects, industrial processes and the results of industrial hygiene activities.    
  • Response to medical emergencies
    Guaranteed access to services provided for health emergencies. The application of the criteria for responding to health emergencies, including epidemic and pandemic response plans, consistently with corporate policies was verified
  • Process digitalization
    Feasibility studies, functional design and launch of the development of management applications within the project for the digitalization of processes and of healthcare services. Potential adoption of the continuous monitoring system across the entire operational perimeter and completion of digitalization of health-related operational processes including through information and mobile communication technology. Trials continue to monitor the quality of indoor environments with technology improvements in sensors (e.g. generic hydrocarbons, CO2, fine dust).
  • Community Health
    Promoting the health of partner country populations as a prerequisite for socio-economic development, through the implementation of specific programmes.

Promoting health

Against a global health scenario placed under stress by the pandemic, we carried out a number of medical and social activities, thanks also to our experience in healthcare projects around the world. With total investments of €35 million in Italy and abroad, mainly concentrated in activities in a number of African countries, we promoted the following activities to combat the virus:

  • Epidemiological updates and new guidelines from international bodies;
  • Hygiene measures for the prevention and containment of epidemics/pandemics;
  • Clinical and care flow management best practices, vaccination and travel medicine recommendations and support in defining technical specifications for services related to the emergency response.

Further initiatives put in place to protect employee health were related to restrictive and preventive measures (also through alternative ways of working) in offices and operational sites, identifying priorities to monitor production activities, the reduction of expatriated personnel and their family and the review of rotation and shift change arrangements. We set up quarantine facilities in dedicated accommodation with support to procure the personal protective equipment (PPE) needed to manage the emergency and adapted traveller medical procedures by assessing further restrictions based on the level of risk.

The most vulnerable workers were supported by guidelines for the management of pre-existing conditions that were consistent with changing regulations, local legislation and international best practice. We launched a project to offer workers in the Lombardy Region the opportunity to take voluntary Covid tests, as well as offering remote psychological support for both workers and their families, in Italy and abroad.

Eni with Italy

We have supported several Italian hospitals dedicated to caring for coronavirus patients. The Fondazione Policlinico Universitario Agostino Gemelli IRCCS for construction of the COVID 2 Hospital in Rome, with 130 beds of which 50 in ICU, setting up a dedicated ER, and for the supply of advanced diagnostic technologies.

The Ospedale IRCCS Luigi Sacco in Milan for the construction of a new ER dedicated to infectious diseases. The IRCCS Policlinico San Matteo of Pavia for the construction of a unit with high isolation level in the infections diseases ward and The IRCCS Policlinico of San Donato with medical equipment. ASST Bergamo Est and Ospedale Giovanni XXIII with medical equipment (pulmonary ventilators) and PPE. Other hospitals were also supported in the Italian regions of Veneto, Emilia Romagna, Marche, Basilicata, Puglia, Sardinia and Sicily with the supply of medical equipment to strengthen intensive care capacity.

We helped fund public information campaigns on the role of family doctors and services for the elderly and, thanks to our employees, we raised and donated more than €600,000 to the emergency response of the Italian Red Cross.

HPC5 also played its part in coronavirus research, this instrument of excellence with its supercomputing infrastructure and molecular modelling skills made a major contribution to combatting the global emergency.

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