We protect health and safety

Health and safety are universal rights

In line with the SDGs of the UN 2030 Agenda, we consider health and safety to be fundamental principles and essential human rights. We support its protection and are committed to ensuring the well-being of all. We promote universal access to medical care in Italy and abroad. We promote prevention activities, early diagnosis and support primary care systems. For us, people are the starting point and the ultimate goal of all our actions. We spread the culture of health and safety as an indispensable value among employees, contractors, suppliers and local stakeholders with the aim of safeguarding everyone. We adopt models and tools for the evaluation and management of risks and we prioritise prevention over protection, promoting virtuous and conscious behaviour for zero accidents.

82,700

of health promotion activities in 2022

384,291

healthcare services provided in 2022

>6,000

resources trained in Operational Safety Management in 2022

+ 5,200

emergency response exercises in 2022

Close to people for the protection of health and welfare

Our health initiatives

Every year we support health services, from occupational medicine to flu vaccination campaigns, as well as cancer and cardiovascular prevention initiatives for employees in Italy. We launched Più Salute, a project aimed at home and digital assistance, and launched a helpline for victims of harassment and gender-based violence. In support of communities abroad, we focus on primary health care, maternal and child health protection, and the prevention of malaria and sexually transmitted diseases.

The energy transition involves health 

The energy transition is fair and inclusive only if it takes people's health into account.  In collaboration with the academic and research community, we continued our work to assess the potential impacts and opportunities related to energy transition and new production technologies. This is why we joined Healthy People, Healthy Business, the working group of the World Business Council for Sustainable Development (WBCSD). We focused on understanding how companies can concretely act in favour of global health through four key points:

  • employee health and well-being
  • strengthening the resilience of health systems
  • healthy consumer behaviour
  • relationship between health and natural systems

Well-being is invaluable

The promotion and prevention plans we implement, at every level, aim to ensure the physical, psychological and social well-being of our people, their families, and local populations, with particular attention to the most fragile situations in which we operate. We promote tangible actions of health promotion, information and awareness-raising, and risk prevention on a daily basis.

In the countries in which we operate, we support the social and health services provided by the systems of welfare systems, constantly striving to improve the level of prevention. In particular, we focus on healthy lifestyles that prevent risk factors. In addition, we incentivise and encourage the regularity of specific medical check-ups, a central element in any prevention strategy, especially for major diseases such as cancer and cardiovascular diseases. 

People are our focus

We affirm our culture as a 'caring company' by paying attention to each individual's aptitudes and constantly valuing skills and diversity.

A shared culture of safety

We are committed to ensuring the safety of everyone who works at Eni and for Eni, with a common and shared effort that contributes to the achievement of business objectives. To this end, we work to reduce accidents to zero and safeguard people, the environment and assets. To achieve this, we launched communication and awareness-raising initiatives, starting with our Safety Golden Rules and Principles and Process Safety Fundamentals, developed new projects in the area of behavioural safety and implemented innovative digital tools. 

The Process Safety Fundamentals

PSFs are operational rules - developed by Eni as part of the European Process Safety Center (EPSC) working group - for preventing process accidents on plants. They are part of the daily routine of our operators and third-party companies working on the plants. Here are the main objectives:

  • prevent releases (containment leaks) from process equipment
  • increase the awareness of personnel involved in the operation of the plant
  • foster a positive culture of attention to Process Safety and Asset Integrity issues.

 

Principles and golden rules on safety

The Golden Safety Principles and Rules constitute the minimum requirements to be followed in order to adopt conscious behaviour and ensure the protection of our workers, both employees and contractors.

Transferability and applicability of principles and rules

The principles and Golden Rules outlined above have a cross-cutting character and apply to all work situations. The principles are present in all the Golden Rules and are also their inspiration. The Golden Rules are the application of good practice criteria and highlight behavioural aspects of particular relevance to prevention.

Golden Principles and Rules are applicable:

  • to every Eni employee and contract worker
  • in all workplaces
  • in every country, regardless of local regulations
  • in any operational situation.

Safety over the entire life cycle

We constantly contribute to maintaining the highest safety standards at all stages of the product and asset life cycle.

At every level, we contribute daily to maintaining safety standards at any stage of the life cycle of products and assetsThe organisation and risk management models which analyse dangers and identify measures to avoid them are fundamental. An important contribution comes from the new increasingly digital-intensive technologies and latest-generation equipment that increase the level of safety for operators, such as Smart Safety, the app HSEni, Electronic Work Permit (e-WP), Safety Presence and Digital HSE Risk Assessment. In addition, accident data is collected in databases and studied in an increasingly precise way in order to act preventively on potentially risky situations, also using the potential of artificial intelligence. At the same time, we promote new tools to reduce injuries. In this regard, we have created:  

  • a methodology for analysing behaviour and the Human Factor in relation to safety, based on the study of human reliability (THEME-The Human Error Model for Eni) 

  • a tool for investigating the root causes of accidents (RC-Eni). 

In November 2022, we also signed a five-year protocol with Inail for the dissemination of the culture of prevention in the energy chain, in order to avoid accidents and occupational diseases, through communication initiatives and personnel training programmes. 

The value of safety is shared with suppliers and contractors. In addition to raising awareness and evaluating companies on Health, Safety and Environment management, we have set up a Safety Competence Centre that supports the coordination and supervision of contract work at our industrial sites in Italy and abroad. 

With regard to process safety, we have developed and adopted a Management System to prevent and mitigate risks associated with uncontrolled releases of hazardous substances that may evolve into major accidents, with the aim of safeguarding the safety of people, the environment and assets.  

The widespread dissemination of process safety fundamentals, the process safety principles to be followed during on-site activities, and the development of a training course to disseminate the fundamental elements defined in the process safety management system, aimed at all technical/operational and HSEQ area personnel, continued. 

Emergency management is first and foremost about preparation. At the operational level, we have plans and procedures that define everyone's tasks, and we prepare appropriate means of response. At the central level, on the other hand, we provide support tools and structures, including the Eni Crisis Unit , which, through its transversal expertise, can provide a flexible contribution according to the specifics of the emergency. Emergency preparedness is regularly tested in exercises in which the ability to respond is assessed.  

Our procedures are integrated with national Civil Protection planning, with which we signed a four-year Memorandum of Understanding in November 2021. In particular, in Italy we have long participated in the activities of the Operational Committee for Civil Protection on the prevention, planning and management of emergencies arising from natural hazards, having adhered in 2008 to the Directive "Operational Guidelines for Emergency Management". 

 

Safety over the entire life cycle

We constantly contribute to maintaining the highest safety standards at all stages of the product and asset life cycle.

At every level, we contribute daily to maintaining safety standards at any stage of the life cycle of products and assetsThe organisation and risk management models which analyse dangers and identify measures to avoid them are fundamental. An important contribution comes from the new increasingly digital-intensive technologies and latest-generation equipment that increase the level of safety for operators, such as Smart Safety, the app HSEni, Electronic Work Permit (e-WP), Safety Presence and Digital HSE Risk Assessment. In addition, accident data is collected in databases and studied in an increasingly precise way in order to act preventively on potentially risky situations, also using the potential of artificial intelligence. At the same time, we promote new tools to reduce injuries. In this regard, we have created:  

  • a methodology for analysing behaviour and the Human Factor in relation to safety, based on the study of human reliability (THEME-The Human Error Model for Eni) 

  • a tool for investigating the root causes of accidents (RC-Eni). 

In November 2022, we also signed a five-year protocol with Inail for the dissemination of the culture of prevention in the energy chain, in order to avoid accidents and occupational diseases, through communication initiatives and personnel training programmes. 

The value of safety is shared with suppliers and contractors. In addition to raising awareness and evaluating companies on Health, Safety and Environment management, we have set up a Safety Competence Centre that supports the coordination and supervision of contract work at our industrial sites in Italy and abroad. 

With regard to process safety, we have developed and adopted a Management System to prevent and mitigate risks associated with uncontrolled releases of hazardous substances that may evolve into major accidents, with the aim of safeguarding the safety of people, the environment and assets.  

The widespread dissemination of process safety fundamentals, the process safety principles to be followed during on-site activities, and the development of a training course to disseminate the fundamental elements defined in the process safety management system, aimed at all technical/operational and HSEQ area personnel, continued. 

Emergency management is first and foremost about preparation. At the operational level, we have plans and procedures that define everyone's tasks, and we prepare appropriate means of response. At the central level, on the other hand, we provide support tools and structures, including the Eni Crisis Unit , which, through its transversal expertise, can provide a flexible contribution according to the specifics of the emergency. Emergency preparedness is regularly tested in exercises in which the ability to respond is assessed.  

Our procedures are integrated with national Civil Protection planning, with which we signed a four-year Memorandum of Understanding in November 2021. In particular, in Italy we have long participated in the activities of the Operational Committee for Civil Protection on the prevention, planning and management of emergencies arising from natural hazards, having adhered in 2008 to the Directive "Operational Guidelines for Emergency Management". 

 

Our sustainability performance at a glance

Eni for 2022. The fundamental elements of our route

In the sustainability report: objectives, strategies, projects, results for a fair and inclusive energy transition.

Operational efficiency and sustainable growth

We work towards access to efficient and sustainable energy, fostering inclusive development in the territories in which we operate, ensuring the efficiency and integration of our activities, and creating opportunities along the entire value cycle.



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