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Eni’s market share in 2017.

Market share is a key performance indicator for business. Eni’s management intends to maintain the company’s market share in both the wholesale and retail segments, increasing the value of its customer base by developing innovative products, introducing integrated services and optimising its commercial and operational processes.

| 2017 | 2016 | 2015 | ||||||
|---|---|---|---|---|---|---|---|---|
| (bcm) | Volumes sold | Market share (%) | Volumes sold | Market share (%) | % Ch. 2017 vs. 2016 | Volumes sold | Market share (%) | % Ch. 2016 vs 2015 |
| Italy to third parties | 31.25 | 41.6 | 32.33 | 45.6 | (3.3) | 32.56 | 48.2 | (0.7) |
| Wholesalers | 8.36 | 7.93 | 5.4 | 4.19 | (8.6) | |||
| Italian gas exchange and spot markets | 10.81 | 12.98 | (16.7) | 16.35 | 4.5 | |||
| Industries | 4.42 | 4.54 | (2.6) | 4.66 | (2.6) | |||
| Medium-sized enterprises and services | 0.93 | 1.72 | (45.9) | 1.58 | 8.9 | |||
| Power generation | 2.22 | 0.77 | .. | 0.88 | (12.5) | |||
| Residential | 4.51 | 4.39 | 2.7 | 4.90 | (10.4) | |||
| Own consumption | 6.18 | 6.10 | 1.3 | 5.88 | 3.7 | |||
| TOTAL SALES IN ITALY | 37.43 | 49.8 | 38.43 | 54.2 | 38.44 | 56.9 | ||
| Gas demand(a) | 75.15 | 70.91 | 6.0 | 67.50 | 5.0 | |||
(a) Source: Italian Ministry of Economic Development.
| (bcm) | 2017 | 2016 | 2015 | 2014 |
|---|---|---|---|---|
| ITALY | 37.43 | 38.43 | 38.44 | 34.04 |
| Wholesalers | 8.36 | 7.93 | 4.19 | 4.05 |
| Italian gas exchange and spot markets | 10.81 | 12.98 | 16.35 | 11.96 |
| Industries | 4.42 | 4.54 | 4.66 | 4.93 |
| Medium-sized enterprises and services | 0.93 | 1.72 | 1.58 | 1.60 |
| Power generation | 2.22 | 0.77 | 0.88 | 1.42 |
| Residential | 4.51 | 4.39 | 4.90 | 4.46 |
| Own consumption | 6.18 | 6.10 | 5.88 | 5.62 |
| INTERNATIONAL SALES | 43.40 | 47.88 | 49.28 | 55.13 |
| Rest of Europe | 38.23 | 42.43 | 42.89 | 46.22 |
| Importers in Italy | 3.89 | 4.37 | 4.61 | 4.01 |
| European markets | 34.34 | 38.06 | 38.28 | 42.21 |
| IberianPeninsula | 5.06 | 5.28 | 5.40 | 5.31 |
| Germany/Austria | 6.95 | 7.81 | 5.82 | 7.44 |
| Benelux | 5.06 | 7.03 | 7.94 | 10.36 |
| Hungary | 0.93 | 1.58 | 1.55 | |
| UK/Northern Europe | 2.21 | 2.01 | 1.96 | 2.94 |
| Turkey | 8.03 | 6.55 | 7.76 | 7.12 |
| France | 6.38 | 7.42 | 7.11 | 7.05 |
| Other | 0.65 | 1.03 | 0.71 | 0.44 |
| Extra European markets | 5.17 | 5.45 | 6.39 | 5.85 |
| E&P in Europe and in the Gulf of Mexico | 3.06 | |||
| WORLDWIDE GAS SALES | 80.83 | 86.31 | 87.72 | 89.17 |
| (TWh) | 2017 | 2016 | 2015 | 2014 |
|---|---|---|---|---|
| Free market | 26.53 | 27.49 | 25.90 | 24.86 |
| Italian Exchange for electricity | 5.21 | 5.64 | 5.09 | 4.71 |
| Industrial plants | 3.01 | 3.11 | 3.23 | 3.17 |
| Other (a) | 0.58 | 0.81 | 0.66 | 0.84 |
| Power sales | 35.33 | 37.05 | 34.88 | 33.58 |
| Power generation | 22.42 | 21.78 | 20.69 | 19.55 |
| Trading of electricity(a) | 12.91 | 15.27 | 14.19 | 14.03 |
(a) Include positive and negative network imbalances (difference between electricity placed on the market vs. planned quantities).

| (%) | 2017 | 2016 | 2015 | 2014 |
|---|---|---|---|---|
| Retail | 25.0 | 24.3 | 24.5 | 25.6 |
| Gasoline | 21.2 | 20.7 | 21.1 | 22.3 |
| Gasoil | 27.0 | 26.4 | 26.5 | 27.9 |
| LPG (automotive) | 22.7 | 21.6 | 22.2 | 20.1 |
| Lubricants | 35.1 | 38.5 | 24.5 | 25.1 |
| Wholesale | 26.7 | 28.4 | 27.5 | 26.4 |
| Gasoil | 24.8 | 27.2 | 27.1 | 27.1 |
| Fuel oil | 13.4 | 21.5 | 11.1 | 13.6 |
| Bunker | 27.0 | 33.8 | 40.8 | 39.1 |
| Lubricants | 19.4 | 20.4 | 19.4 | 23.2 |
| Domestic market share | 26.0 | 26.6 | 26.2 | 26.3 |
| (%) | 2017 | 2016 | 2015 | 2014 |
|---|---|---|---|---|
| Central Europe | ||||
| Austria | 12.4 | 12.4 | 12.6 | 12.1 |
| Switzerland | 7.8 | 8.3 | 8.3 | 7.3 |
| Germany | 3.3 | 3.3 | 3.3 | 3.2 |
| France | 0.8 | 0.9 | 0.8 | 0.8 |
| Eastern Europe | ||||
| Hungary | 12.1 | 11.9 | ||
| Czech Republic | 8.5 | 8.9 | ||
| Slovakia | 9.1 | 9.5 | ||
| Slovenia | 2.4 | 2.4 |
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