Market share is a key performance indicator for business. Eni’s management intends to maintain the company’s market share in both the wholesale and retail segments, increasing the value of its customer base by developing innovative products, introducing integrated services and optimising its commercial and operational processes.
Eni is considered one of the global super-players in the oil and gas sector and operates in 69 countries.
The market shares highlights and the market positioning in comparison to national competitors are presented below.
Sales in Italy (36.88 bcm) decreased by 1.1% from 2020 mainly due to lower sales to hub and to thermoelectrical and industrial segments, partly offset by higher sales in wholesalers segment. Sales to importers in Italy (2.89 bcm) decreased by 21.3% from 2020 due to the lower availability of Libyan gas. Sales in the European markets amounted to 25.12 bcm, an increase of 30% or 5.79 bcm from 2020. Sales in the extra European markets of 5.56 bcm increased by 0.87 bcm or 18.6% from the previous year, due to higher volumes marketed in the Asian markets.
In 2021, LNG sales (10.9 bcm, included in the worldwide gas sales) increased by 14.7% from 2020 and mainly concerned LNG from Egypt, Qatar, Indonesia and Nigeria and marketed in Europe and Asia.
In 2021, retail and business gas sales in Italy and in the rest of Europe amounted to 7.85 bcm, up by 0.17 bcm or 2% from the previous year. Sales in Italy amounted to 5.14 bcm were substantially unchanged from 2020, the reduction reported in the residential segment was mitigated by the higher volumes marketed at small and medium enterprises and resellers segments. Sales in the European markets (2.71 bcm) are increasing of 8% or 0.20 bcm compared to 2020. Highest sales were recorded in France, Greece and Spain benefiting from the lower impact of the COVID-19 from the comparative period as well as the acquisition of Aldro Energía.
In 2021, retail power sales to end customers amounted to 16.49 TWh, managed by Plenitude and the subsidiaries in France and Greece and Spain increase by 32% from 2020, due to growth of retail customers portfolio (up by 4% customers vs. 2020) thanks to the acquisition of Aldro Energía and the development of activities in Italy and abroad.
In 2021, power sales in the open market were 28.54 TWh, representing an increase of 13% compared to 2020, due to higher volumes marketed at Power Exchange.
AVAILABILITY OF ELECTRICITY
(TWh)
2021
2020
2019
Change
% Ch.
Power generation
22.36
20.95
21.66
1.41
6.7
Trading of electricity(a)
22.79
17.09
17.83
5.70
33.4
Availability
45.15
38.04
39.49
7.11
18.7
Power sales in the open market
28.54
25.33
28.28
3.21
12.7
(a) Includes positive and negative imbalances (difference between the electricity effectively fed-in and as scheduled).
In 2021, retail sales in Italy were 5.12 mmtonnes, with an increase compared to 2020 (0.56 mmtonnes or up by 12.3%) as consequence of the restrictive measures implemented mainy in the second quarter during the pandemic peak. Average throughput per service station (1,362 kliters) increased by 156 kliters from 2020 (1,206 kliters). Eni’s retail market share of 2021 was 22.3%, slightly down from 2020 (23.2%). As of December 31, 2021, Eni’s retail network in Italy consisted of 4,078 service stations, lower by 56 units from December 31, 2020 (4,134 service stations), resulting from the negative balance of acquisitions/releases of lease concessions (65 units), a decrease of 4 motorway concession/acquisitions, partly offset by the positive balance of acquisitions/releases of network owned stations (13 units).
RETAIL AND WHOLESALES SALES OF REFINED PRODUCTS
(mmtonnes)
2021
2020
2019
Change
% Ch.
Italy
11.14
10.31
13.49
0.83
8.1
Retail sales
5.12
4.56
5.81
0.56
12.3
Gasoline
1.38
1.16
1.44
0.22
19.0
Gasoil
3.38
3.10
3.95
0.28
9.0
LPG
0.31
0.27
0.38
0.04
14.8
Others
0.05
0.03
0.04
0.02
66.7
Wholesale sales
6.02
5.75
7.68
0.27
4.7
Gasoil
3.11
3.11
3.41
0.00
0.0
Fuel Oil
0.03
0.02
0.06
0.01
50.0
LPG
0.17
0.18
0.18
(0.01)
(5.6)
Gasoline
0.34
0.30
0.47
0.04
13.3
Lubricants
0.08
0.08
0.08
0.00
0.0
Bunker
0.59
0.63
0.77
(0.04)
(6.3)
Jet fuel
0.92
0.70
1.92
0.22
31.4
Other
0.78
0.73
0.79
0.05
6.8
Outside Italy (retail+wholesale)
4.82
4.93
5.55
(0.11)
(2.2)
Gasoline
1.06
1.13
1.31
(0.07)
(6.2)
Gasoil
2.78
2.73
3.02
0.05
1.8
Jet fuel
0.07
0.09
0.29
(0.02)
(22.2)
Fuel Oil
0.08
0.13
0.09
(0.05)
(38.5)
Lubricants
0.11
0.09
0.09
0.02
22.2
LPG
0.53
0.50
0.50
0.03
6.0
Other
0.19
0.26
0.25
(0.07)
(26.9)
TOTAL RETAIL AND WHOLESALES SALES
15.96
15.24
19.04
0.72
4.7
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