Market share

Market Share

Main Eni sales volumes for 2020 in the reference markets and market positioning.

Trends in market share national and international

Market share is a key performance indicator for business. Eni’s management intends to maintain the company’s market share in both the wholesale and retail segments, increasing the value of its customer base by developing innovative products, introducing integrated services and optimising its commercial and operational processes.

Eni is considered one of the global super-players in the oil and gas sector and operates in 68 countries.

The market shares highlights and the market positioning in comparison to national competitors are presented below.

Natural gas sales

Sales in Italy (37.30 bcm) decreased by 1.8% from 2019 mainly driven by lower sales to thermoelectrical and industrial segments, partly offset by higher sales to hub. Sales to importers in Italy (3.67 bcm) decreased by 16% from 2019 due to the lower availability of Libyan gas.
Sales in the European markets amounted to 19.33 bcm, a decrease of 13.5% or 3.02 bcm from 2019. Sales in the Extra European markets of 4.69 bcm decreased by 3.46 bcm or 42.5% from the previous year, due to lower volumes in the United States and lower LNG sales in the Far East markets.

Gas sales by market

(bcm) 2020 2019 2018 Change % Ch.
ITALY 37.30 37.98 39.17 (0.68) (1.8)
Wholesalers 12.89 13.08 14.67 (0.19) (1.5)
Italian gas exchange and spot markets 12.73 12.13 12.49 0.60 4.9
Industries 4.21 4.62 4.40 (0.41) (8.9)
Power generation 1.34 1.90 1.50 (0.56) (29.5)
Own consumption 6.13 6.25 6.11 (0.12) (1.9)
INTERNATIONAL SALES 27.69 34.87 37.43 (7.18) (20.6)
Rest of Europe 23.00 26.72 29.17 (3.72) (13.9)
Importers in Italy 3.67 4.37 3.42 (0.70) (16.0)
European markets: 19.33 22.35 25.75 (3.02) (13.5)
Iberian Peninsula 3.94 4.22 4.65 (0.28) (6.6)
Germany/Austria 0.35 2.19 1.93 (1.84) (84.0)
Benelux 3.58 3.78 5.29 (0.20) (5.3)
United Kingdom 1.62 1.75 2.22 (0.13) (7.4)
Turkey 4.59 5.56 6.53 (0.97) (17.4)
France 5.01 4.47 4.95 0.54 12.1
Other 0.24 0.38 0.18 (0.14) (36.8)
Extra European markets 4.69 8.15 8.26 (3.46) (42.5)
WORLDWIDE GAS SALES 64.99 72.85 76.60 (7.86) (10.8)

LNG sales

In 2020, LNG sales (9.5 bcm, included in the worldwide gas sales) decreased by 5.9% from 2019 and mainly concerned LNG from Qatar, Nigeria, Indonesia and Oman and marketed in Europe, China, Pakistan and Taiwan.

(bcm) 2020 2019 2018 Change % Ch.
Europe 4.8 5.5 4.7 (0.7) (12.7)
Outside Europe 4.7 4.6 5.6 0.1 2.2
TOTAL LNG SALES 9.5 10.1 10.3 (0.6) (5.9)

Retail gas sales

In 2020, natural gas sales in Italy and in the rest of Europe amounted to 7.68 bcm, down by 0.94 bcm or 10.9% from the previous year. Sales in Italy amounted to 5.17 bcm down by 5.8% compared to 2019, the reduction was mainly due to lower volumes marketed at small and medium enterprises and resellers segments; the reduction reported in the residential segment was mitigated by the positive weather effect mainly in the last quarter of the year.

Sales in the European markets (2.51 bcm) reported a reduction of 19.8% or 0.62 bcm compared to 2019. In France, sales decreased by 22.7% due to lower volumes marketed to industrial customers. In Greece and Slovenia sales were substantially in line with the comparative period.

Gas sales by market

(bcm) 2020 2019 2018 Change % Ch.
ITALY 5.17 5.49 5.83 (0.32) (5.8)
Resellers 0.23 0.33 0.45 (0.10) (30.3)
Industries 0.28 0.30 0.39 (0.02) (6.7)
Small and medium-sized enterprises and services 0.70 0.87 0.79 (0.17) (19.5)
Residential 3.96 3.99 4.20 (0.03) (0.8)
INTERNATIONAL SALES 2.51 3.13 3.30 (0.62) (19.8)
European markets:
France 2.08 2.69 2.94 (0.61) (22.7)
Greece 0.34 0.35 0.24 (0.01) (2.9)
Other 0.09 0.09 0.12 0.00 0.0
RETAIL GAS SALES 7.68 8.62 9.13 (0.94) (10.9)

Retail power sales to end customers

In 2020, retail power sales to end customers, managed by Eni gas e luce and the subsidiaries in France and Greece, amounted to 12.49 TWh, an increase by 14.4% from 2019, due to growth of retail customers portfolio (up by 270,000 customers vs. 2019) and higher volumes sold to the retail and industrial segments in Europe.

Power sales in the open market

In 2020, power sales in the open market were 25.33 TWh, representing a reduction of 10.4% compared to 2019, due to economic downturn.

Availability of electricity

(TWh) 2020 2019 2018 Change % Ch.
Power generation 20.95 21.66 21.62 (0.71) (3.3)
Trading of electricity (a) 17.09 17.83 15.45 (0.74) (4.2)
Availability 38.04 39.49 37.07 (1.45) (3.7)
Power sales in the open market 25.33 28.28 28.54 (2.95) (10.4)
(a) Includes positive and negative imbalances (difference between the electricity effectively fed-in and as scheduled)

Refining & Marketing

Retail sales in Italy

In 2020, retail sales in Italy were 4.56 mmtonnes, with a decrease compared to 2019 (1.25 mmtonnes or down by 21.5%) as consequence of the restrictive measures implemented mainy in the second quarter during the pandemic peak. Average throughput per service station (1,206 kliters) decreased by 380 kliters from 2019 (1,586 kliters). Eni’s retail market share of 2020 was 23.3%, slightly down from 2019 (23.6%). As of December 31, 2020, Eni’s retail network in Italy consisted of 4,134 service stations, lower by 50 units from December 31, 2019 (4,184 service stations), resulting from the negative balance of acquisitions/releases of lease concessions (46 units), closure of low throughput stations (3 units) and a decrease of 1 motorway concession.

Retail and wholesales sales of refined products

(mmtonnes) 2020 2019 2018 Change % Ch.
Italy 10.31 13.49 13.45 (3.18) (23.6)
Retail sales 4.56 5.81 5.91 (1.25) (21.5)
Gasoline 1.16 1.44 1.46 (0.28) (19.4)
Gasoil 3.10 3.95 4.03 (0.85) (21.5)
LPG 0.27 0.38 0.38 (0.11) (28.9)
Others 0.03 0.04 0.04 (0.01) (25.0)
Wholesale sales 5.75 7.68 7.54 (1.93) (25.1)
Gasoil 3.11 3.41 3.25 (0.30) (8.8)
Fuel Oil 0.02 0.06 0.07 (0.04) (66.7)
LPG 0.18 0.18 0.20 0.00 0.0
Gasoline 0.30 0.47 0.44 (0.17) (36.2)
Lubricants 0.08 0.08 0.08 0.00 0.0
Bunker 0.63 0.77 0.80 (0.14) (18.2)
Jet fuel 0.70 1.92 1.98 (1.22) (63.5)
Other 0.73 0.79 0.72 (0.06) (7.6)
Outside Italy (retail+wholesale) 4.93 5.55 5.77 (0.62) (11.2)
Gasoline 1.13 1.31 1.30 (0.18) (13.7)
Gasoil 2.73 3.02 3.16 (0.29) (9.6)
Jet fuel 0.09 0.29 0.33 (0.20) (69.0)
Fuel Oil 0.13 0.09 0.14 0.04 44.4
Lubricants 0.09 0.09 0.09 0.00 0.0
LPG 0.50 0.50 0.50 0.00 0.0
Other 0.26 0.25 0.25 0.01 4.0
TOTAL RETAIL AND WHOLESALES SALES 15.24 19.04 19.22 (3.80) (20.0)