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28 Eni for 2016 | Sustainability Performance

With regard to Intellectual Property in support of its subsidiaries. In 2016, the Knowledge Management
technological innovation, in 2016 a total of 40 new System (#KMS) strategy was focused on two aspects:
patent applications were filed, 12 of which are directly the quality of the contents shared on the portal and the
concerned with developing technologies in the field diffusion of the KM tools and sharing culture. Firstly,
of renewable energy sources and 3 are focused on a net increase in the number of users was recorded
innovative methods for processing contaminated water for the #KMS portal (+90% compared to 2015), i.e. Eni
and soil. This datum shows an improvement (+21%) people who shared know-how first hand using the tools
after the fall in 2015 and is still influenced by normal available on the portal. At the same time there was a
statistical variation and by the projects’ maturity (which 65% increase in Impacting Knowledge, i.e. the contents
are mainly aimed at activities associated with initiatives considered high quality by the professional families that
to industrially exploit the results of the research, typically use the #KMS portal and as impacting on the Company
characterized by lower patent intensity). The average age business. In 2016, against a reduction of posts with limited
of the portfolio is in line with the 2015 value as a result value added, there was an increase in the quality of
of monitoring and updating activities carried out on the contents shared and in the commitment of Eni people
portfolio in order to keep it consistent with Eni’s industrial to the Knowledge Management initiatives promoted
and business strategies, as well as those of through the #KMS portal.

Human rights

2014 2015 2016
Hours of training on human rights , of which: (number) 700 32,824 89,894
(a)
- of which in class 700 0 354
- of which e-learnings 0 32,824 89,540
Attendances in human rights training courses 100 8,206 22,562
Suppliers subjected to qualification procedures including
screening on human rights 3,846 2,806 4,728
% procurement from vendors subjected to qualification
procedures including screening on human rights (%) 90 87 96
Audit under SA8000 approach (b) (number) 20 16 24
- of which follow-ups 12 8 8
Security contracts containing clauses on human rights (c) (%) 95 85 91
Critical sites covered by assessments/surveys (number) 23 35 35
Sites verified by means of a check list 134 258 295
Countries with armed guards protecting sites 11 7 8
Security personnel trained on human rights 143 61 53
(a) These include hours for the course on “non discrimination” held in 2015; in 2016, both the course on “non-discrimination” and the course on “human rights” are
included.
(b) Of which 12 vendors in Eni SpA (Italy), 4 vendors in Kazakhstan and Mozambique and 8 follow ups of audit carried aut in 2015 in Algeria, Ecuador, Ghana and
Vietnam.
(c) As of 2016, the data refers only to the Eni’s MSG Security perimeter.

In 2016, in addition to the ordinary checks carried out • 8 follow-ups on audits conducted in 2015 in Algeria,
during the qualification process, the following were Ecuador, Ghana and Vietnam.
carried out: In 2016, to support these activities, 2 resources in the
• 16 Audit under SA8000 approach on suppliers of Eni following subsidiaries were trained as SA8000 Auditors:
SpA and 2 on suppliers of subsidiaries (Kazakhstan and Ghana and Turkmenistan. In total 36 resources received
Mozambique); training, including 2 Lead Auditors.