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                                                                                Eni for 2016  |  Sustainability Performance






                    Engagement of people




                                                                                  2014      2015      2016
                    Eni Engage – number of online meetings           (number)       7         12        13
                    Eni Engage – access to online meetings (total clicks)       29,252     34,487    34,102
                    Eni Engage – opinion on clarity of Eni objectives (max score 6)  4.7     4.8        4.9
                    MyEni – enabled users on MyEni                               26,172    24,396    24,664
                    MyEni – coverage of MyEni users on no. of employees in service  (%)   77   73      75 (a)
                    (a) % on total employees in service as of December 2016.
                    In 2016, the “Your Eni 2016” survey was conducted   accessing the live event (over 9,000 viewers).
                    which had a participation rate of 80% of the company   A site was designed specifically to communicate the
                    population (+9% above the previous survey in 2011),   results of the Your Eni 2016 survey and post-analysis
                    receipt of over 21,000 comments, an average engagement   climate actions. The site, which can be accessed through
                    rate of 81%, and the development and launch of a   MyEni, broadcast the event organized by the central HR
                    post-survey action plan with the main areas for   function live and shared the survey results with all Eni
                    intervention, whose progress will be carefully monitored   people and with the young managers who had been invited
                    in 2017. The MyEni portal was confirmed as the main   to attend. The site has been viewed over 6,000 times
                    tool for internal communication and support for Eni   and continues to be a space that is open and visible to
                    people’s daily activities. Eni people use the company   everyone. Continuous updates will be posted in 2017 on the
                    Intranet as a channel for getting up-to-date information   post-analysis climate actions implemented by the different
                    on strategy, successes and initiatives (through timely   corporate areas.
                    storytelling activity with targeted editorial plans, internal   The 2016 edition of the Engage program, the annual event
                    events and the CEO’s blog) and as a channel for dialogue   for sharing the objectives and strategic plan using live
                    so that colleagues can launch calls-to-action in order to   streamed meetings with all the business lines, offered some
                    participate in company life. The CEO and chairman’s   new features in order to meet needs in terms of speed and
                    year-end event was broadcast live on streaming through   greater engagement of Eni people. The most appreciated
                    the MyEni portal and involved, for the first year, young   new features include transversal meetings with guest
                    people under 30 with less than 3 years of service.   speakers from other areas for a more integrated vision and
                    It achieved an excellent result in terms of numbers   broader interaction in the portal dedicated to the program.


                    Enhancing people



                    %                                                            2014       2015      2016
                    Employees covered by performance assessment tools              57        61            74
                    (senior managers, managers, young graduates)
                     (of which senior manager)                                     97        99         100
                    Employees subject to annual review (senior managers, managers, young graduated)      89           90       93
                     (of which senior manager)                                      98       99          99


                    Comprehensive coverage over the population of senior   With regard to the target population of the process (senior
                    and middle managers and young graduates is growing   managers, middle managers with formal responsibilities
                    (+13% compared to 2015), confirming the gradual process   and young graduates), full coverage has been achieved
                    to extend the performance evaluation tool.   for the senior manager target, while middle managers
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