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16       Eni for 2016  |  Sustainability Performance







              Training



                                                                            2014       2015      2016
              Total Attendances                                 (number)   136,419   147,786   159,456
              Training hours by type                             (hours)  1,212,535  1,098,996  940,227
                - HSE and quality                                         323,029    324,478   311,845
                - Languages and IT                                         187,907   122,472   107,901
                - Conduct/Communication/Institutional                      125,764   154,824   182,623
                - Professional-cross cutting                               176,752   168,834    94,877
                - Professional-technical/commercial                       399,083   328,388    242,981
              In house training (a)                                (%)         -        17.2      19.4
              Training expenditures                            (€ million)   39.1      29.1      26.6
              Training hours                                     (hours)  1,212,535  1,098,996  940,227
                - of which e-learnings                                    120,049   183,200    197,085
                - of which in classroom                                  1,092,486   915,796   743,142
              (a) Including the contributions related to the companies not included in the perimeter, such as Saipem.

              As part of a comprehensive efficiency policy,   This new strategy has enabled shorter and more focused
              a reduction of 9% on training expenditure was recorded   courses to be planned, able to reach people more easily
              between 2015 and 2016, a percentage that is much lower   regardless of their geographical location and therefore
              than that of the previous period, which stood at 26%.   significantly increasing attendance (+8%). One of the
              This datum is in line with the change in the mix of training   most significant initiatives in 2016 was the campaign
              methods, which moved from a prevalence of classroom   on human rights which had 22,000 attendances in Italy
              courses to greater use of distance or blended courses.   and abroad.






              Knowledge Management




              (number)                                                      2014       2015      2016
              Knowledge/Community network by application sector              66         67        68
                 - business                                                   58        59        59
                 - cross cutting                                              8          8         9
              Participants in the knowledge community/network by application sector  6,883   8,266  9,913
                 - business                                                 6,216     7,558     8,935
                 - cross cutting                                             677       708        978


              In 2016 Knowledge Management initiatives confirmed   management and knowledge sharing processes. At the
              the trend towards growing dissemination of knowledge   end of 2016, Eni’s Knowledge Management system was
              already demonstrated in recent years, evidence of   composed of a total of 68 active communities involving
              continued investments aimed at involving more   a total of 9,913 members, a 20% increase over the
              Eni employees, in Italy and abroad, in knowledge   previous year.
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