- SUSTAINABILITY
Our Corporate Governance system is based on the principles of integrity and transparency and reflects our willingness to integrate sustainability into our business model and corporate strategy. We identify sustainable success as the objective that guides the actions of the board of directors and is achieved in the creation of long-term value for the benefit of shareholders, taking into account the interests of other stakeholders relevant to the company. Eni’s Board of Directors plays a central role in the management of issues related to climate change and sustainability issues; its activities are supported by the Sustainability and Scenarios Committee (CSS) and by specific Committees.
Board of Directors | |
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Defines:
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It reviews or approves:
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Chief Executive Officer | Chairman |
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Sustainability and Scenarios Committee | Control and Risk Committee | Remuneration Committee | Nomination Committee |
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It has propositional and advisory functions with respect to the BoD on issues relating to the integration of strategy, development scenarios and business sustainability, particularly in terms of climate transition and the protection of human rights. | It supports the BoD in evaluations and decisions relating to the internal control and risk management system, and in particular in the quarterly review of the main risks, including ESG risks, and the approval of periodic financial and non-financial reports. | It informs, makes proposals and provides advice to the Board of Directors on remuneration topics, and in this context proposes annual and longterm incentive systems, defining their objectives, also supporting the guidelines adopted on sustainability issues. | It supports the BoD in the appointments, in the periodic assessments of the directors’ requirements and in the self-assessment process, formulating opinions to the BoD on the composition of the BoD and of its Committees also with respect to required competencies. |
Eni’s Corporate Governance has a traditional structure and is founded on the principles of integrity, transparency and fairness.
Integrity, upholding the rule of law, traceability, inclusiveness and respect for human rights are some of the principles that guide us in building long-term relationships in the countries where we operate. Continuous dialogue and the sharing of our choices are fundamental elements of the strategy and affect all company departments and roles. To strengthen mutual trust, we use the company's Stakeholder Management System (SMS), which maps over 5,300 stakeholders according to relevance in the territories in which we operate. The SMS application not only tracks requests and complaints received, but also takes into account the response actions taken by Eni, with the aim of resolving requests and complaints in a timely manner.
Below is a list of our main stakeholders. Click on the infographic to discover some of the main activities.
Grievances are complaints or claims raised by an individual or a group of individuals relating to actual or perceived, current, ongoing or potential accidents or damages or other environmental or social impacts caused by the company's operational activities. Eni has defined its own Grievance Mechanism (GM) to receive, investigate, respond to and resolve complaints or grievances in a timely, fair and consistent manner. The Grievance Mechanism is a key component of building trust-based relationships with stakeholders, as it allows for the early identification of potential elements of disagreement, thus enabling the reduction of business risks. Eni's GM is based on the International Guidelines on the subject (published by IPIECA) and has been active in all subsidiaries since 2016.
Host communities are informed about the opportunity and ways to make complaints and inquiries about Eni's activities. In some locations, there are Community Liaison Officers, whose task is to help gather evidence to prevent potential grievances by listening directly and continuously to members of the host communities.
In 2022, Eni received 141 complaints, of which 61 (or 43%) have already been resolved. Most of the grievances concerned community relations and environmental aspects, land management, employment development and economic diversification.
Grievances received by Eni's subsidiaries are classified into more than 200 sustainability topics within the company's SMS management system.
Grievances by topic (a)
2020 | 2021 | 2022 | |
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Access to energy | 5 | 1 | 1 |
Land Management |
8 | 12 | 16 |
Education | 3 | 1 | 1 |
Employment | 21 | 8 | 11 |
Infrastructure | 4 | 3 | 0 |
Community management | 7 | 25 | 30 |
Suppliers managament/Agreements | 8 | 9 | 5 |
Partnership | 0 | 3 | 0 |
Social and economic impacts | 3 | 2 | 0 |
Economic diversification | 2 | 1 | 8 |
Environmental management | 31 | 18 | 15 |
Other | 8 | 17 | 13 |
In the sustainability report, goals, strategies, projects, results for a fair and inclusive energy transition. Browse the interactive special and download the full document.
We conduct our day-to-day business responsibly, fairly, correctly and transparently, backed by a corporate governance plan that guides us in building trust with our stakeholders.