Pakistan sustainability
In detail:

  • infrastructure constructed by Eni for agricultural and domestic use in Pakistan
  • the engagement of local stakeholders also through the Grievance Mechanism
  • the creation of a Mother & Child Health Centre (MCHC) as part of the Bhit Rural Sustainability Programme (BRSP)
  • training and focus on Human Rights and Safety
  • initiatives for the protection of natural assets, such as reforestation in the Sindh province

Access to water and energy

The areas of the Bhit and Badhra concessions are among the driest in Pakistan. As a result, most of the local communities face significant challenges in the supply water. Conscious of this problem, in 2014-2015 Eni Pakistan built infrastructure for both agriculture and domestic purposes: 10 dug wells, 30 hand pumps, 6 closed and 2 open tanks for collecting water, a water supply system for more than 1000 people. Moreover, clean water is being supplied by tankers to about 16,500 people from local communities. In coastal areas, a tank with eight lead hand pumps and a water supply system with a network of eight hand pumps have been built, benefitting another 1000 people. In addition, in the Bhit and Badhra, Kadanwari and in coastal areas, Eni Pakistan has installed photovoltaic systems for households, schools and health facilities, as well as the servicing the water systems.

Socio-economic development

We effectively and proactively engage stakeholders and their representatives in order to manage their expectations, but also to deal with any complaints. Information is shared with local communities before starting any activity or project and the economic opportunities are divided among the community through Eni Pakistan and some sub-contractors as a result of the project or activity. The office dedicated to community relations is actively engaged in the organisation of ceremonies and socio-cultural events, in collaboration with the local community.

Grievance Mechanism

The Grievance Mechanism, the system for the collection and management of sensitive issues with regard to standards and local customs and consistent with the Code of Ethics to facilitate the identification of remedies and solutions and contribute to corporate risk management. A system of this type is operating in Pakistan and the Community Relations Office is responsible for managing the claims received , by collecting detailed information, investigates the causes of complaints and updates the management on how the issues can be resolved.


The province in which we operate is one of the poorest in the country, with a high rate of maternal and child mortality. Based on the scenario and the results of an analysis, health has been identified as the most urgent area. Under the Bhit Rural Sustainability Programme (BRSP) we have invested in a Mother & Child Health Centre (MCHC) and Community Health Centres (CHCs) with the aim of ensuring greater protection for women and children in local communities and facilitate a reduction of cases of infant and maternal mortality. The above-mentioned centres serve more than 20,000 inhabitants and are the only points of reference for health for the women and children of about 49 villages adjacent to Bhit and Badhra. When out operations in Pakistan began in the area of the gas fields of Bhit and Badhra, health services were provided exclusively by the Rural Health Centre in Jhangara, which was equipped with only basic facilities and was accessible with great difficulty by the local population. In an environment characterised by severe child malnutrition, poor health and a lack of health facilities with high infant and maternal mortality rates, there was a need to intervene with a specific focus on services dedicated to the pre and post natal care. Both the MCHC and the CHCs are multifunctional facilities operated by qualified doctors and paramedics, able to deliver adequate services and provide essential medicines. Moreover, at both facilities, great importance is given to health education as an integral part of the service provided. To date, the impact of our efforts with regard to the health of the communities in the area of Bhit and Badra have contributed to lowering the infant mortality rate to 90 per 1,000, a significant result when compared with that recorded at the provincial level: according to the latest available estimates, this stood at 101 per 1,000 children, the highest in the country. In Kadanwari, 2 CHCs are providing quality health services round the year, educating communities with prevention campaigns and providing pathological laboratories and the service of an ambulance. In the Umerkot district we have developed a specific programme to reduce hepatitis B and C, by partnering with a local NGO, the Sami Foundation, through which more than 2,000 people have been vaccinated, nearly a 1000 attended awareness sessions and we organised 13 prevention and awareness campaigns on the disease. At the Indus offshore sites, we provided a boat-ambulance for the community of Bandar Island and 24 medical examinations for 1000 families.


The energy of the future is in schools

Our commitment to education is on three main fronts: basic education, vocational training and Computer Training Centres. We have funded the construction of new primary schools in remote areas and the renovation of others; we also manage local school management committees for smooth operation of the primary schools. These efforts include: enrolment campaigns, the formulation of school development plans, annual teacher training, educational and visual learning sessions, supply of uniforms, shoes and school bags for pupils, extra-curricular activities and scholarships for higher education. In the 2014-2015 period, 1,742 students (1,068 boys and 674 girls) attended the 15 primary schools and the 2 TCF schools of Bhit and Badhra, 11 primary schools and the secondary school in Kadanwari, as well as a primary school in Sukhpur.

Training for emancipation

To promote financial resource management skills, we have also organised courses to improve the skills of local committee members. Improving the status of women is a critical component of our local development programmes. The training of women from rural villages takes place at 4 Vocational Centres and 2 Computer Training Centres where they are taught basic and specific skills, particularly in the embroidery, stitching etc. sector, allowing women to contribute to the domestic budget. Birth Attendants, health staff, school teachers including local youth were trained to a professional level: in the 2014-2015 period, 692 people attended the four vocational training centres and two computer schools in the Bhit and Badhra and coastal areas.

Human rights and security

The development of respectful relationships with local communities is key to the protection of our safety. This is the main conclusion to emerge from training sessions on Human Rights and Safety conducted in Pakistan, with the help of C & F Conseil. The project which was first implemented in November 2011 and continues till date , involves Eni security officers, contracted security personnel , escort drivers and members of the public security forces providing security services to eni Pakistan. Over 1,227 people attended Human Rights training during the period 2011-2015. The central topic of the training were the “Voluntary Principles on Security and Human Rights” (VPSHR or VPS), a set of guidelines developed by companies from the extractive sector, governments and non-governmental organizations (NGOs). VPSHR, to which eni has explicitly expressed its support, provides that an effective risk assessment to be conducted in order to prevent misappropriation or diversion of equipment which may lead to human rights abuses.

These standards require:
  • assessments of the risks of violation of human rights related to security
  • the provision of reporting mechanisms of violations 
  • the training of corporate security personnel, contractors and members of public security forces to make them familiar with the needs of the VPSHR and the issue of the promotion and protection of human rights
  • assessments of any relevant past incidents.
The delicacy and sensitivity of security is more realized when the element of Rules of Engagement (ROE) or use of force by the security personnel is faced. This element entails human behavior to deal with the faced situation, therefore consistent training, regular awareness and personal interaction between security functionaries and manpower assumes added significance. Eni Pakistan Security Dept is committed to “manage the security risk by adopting preventive and defensive measures, in full accordance with regulation of human rights and of the highest international standards”, in the light of Security Section of eni spa Policy “The integrity in our operations”.
In order to achieve excellence in the performance of security services/duties and keep the contracted security manpower well acquainted with Voluntary Principles of Security & Human Rights, duly aligned with international requirements, refresher training on these subjects is a regular feature in the agenda list of eni Pakistan Security Dept.
In order to ensure better comprehension and understanding of the substance, the latest VPSHR presentation shared by SECUR (eni HQ security body-Rome), is translated and delivered in the National Language (Urdu). The training is conducted with immense zeal, zest and motivation at Karachi/Islamabad as well as onshore locations (Bhit/Badhra and Kadanwari).

The experience in Pakistan has proved successful and has encouraged Eni, contract personnel and public security forces to work together and helped to strengthen the foundations for future relations with communities. Other activities have been developed as a result of the training project, including the “Respect Human Rights” initiative which aims to promote knowledge and the promotion of human rights and the realisation of a Pocket Size Card (Urdu language) that every security officer must carry during working hours.


Eni Pakistan had promoted a project for the reforestation of the area near the Bhit gas fields, in Sindh province, in partnership with the United Nations Development Programme and local communities. In the area of water management, Eni annually assesses exposure to water risk of its activities and identifies priority areas for action for the evaluation and implementation of specific mitigation actions. In this context, initiatives have been developed, and are ongoing, in Pakistan aimed at optimising the management of water resources. Eni Pakistan is carrying out work to reduce water consumption in the Bhit and Badhra field, with awareness programmes, staff training and plant modifications aimed at a more efficient use of resources, wastewater reuse systems following treatment in auxiliary activities such as irrigation, vehicle washing and plant area flushing. The wastewater generated by the Bhit & Badhra gas field is collected and sent to Sewage Treatment Plants 1 & 2; a similar approach is applied for waste water generated by the activities of contractors, which is sent to the Sehwan municipal plant.

Read also

Eni’s activities in Pakistan

Eni has been operating in Pakistan since 2000 in the development of the Exploration & Production sector.

Grievance Mechanism

Eni has adopted a Grievance Mechanism, an approach to receive and resolve complaints from individuals or groups in a timely manner.
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