Pakistan sustainability
In detail:

  • infrastructure constructed by Eni for agricultural and domestic use in Pakistan
  • local stakeholder involvement, also through the Grievance Mechanism
  • the construction and management of the Mother & Child Health Centre (MCHC) as part of the Bhit Rural Sustainability Programme (BRSP)
  • training and focus on Human Rights and Safety
  • initiatives for the protection of natural assets, such as reforestation in the Sindh province

Access to water and energy

Eni, which, through the acquisition of British Borneo, and later Lasmo, has been present in Pakistan with activities in the upstream sector since 2000, is now one of the most important international oil companies operating in the country. As a socially responsible company, Eni Pakistan has invested in a range of projects for the development of local communities in areas where it holds exploration and development/production licenses. Before initiating any activity or project, Eni Pakistan and its contractors contact the area’s stakeholders to provide information about the project and identify possible impacts on local communities, evaluate opportunities for social development and the acquisition of services that can be provided by local producers. Eni Pakistan is present in the Jamshoro, Dadu and Shaeed Benzirabad districts (with the Bhit, Badhra and Sukhpur development/production licenses), in the Khairpur Mirs district (with the Tajjal/Kadanwari development/production license) and in coastal areas for exploration activities. All of these areas have severe shortages of health facilities, schools and water supplies.

In particular, in the desert of Nara, in Nara Taluka in the Khairpur Mirs district, people live in a tough, typically desert environment with sparse vegetation, where there are only traces of irrigation or agriculture. The sporadic population lives in areas where there is no water or vegetation and people have to travel to 2-5 kilometres per day to fetch water for domestic purposes and for animals. Conscious of this problem, Eni Pakistan has joined the Bhit Rural Sustainability Programme (BRSP), involving various stakeholders and coordinated through partnerships with local NGOs with the aim of improving the living conditions of local communities. In this area we have installed water infrastructure, such as manual pumps, wells, cisterns for rainwater storage and water storage tanks, serving some 2,000 people. In the Kadanwari area, between 2013-2016, we created infrastructure for both domestic and agricultural use, including 11 pumping systems powered by solar energy, 11 hand pumps and 2 reverse osmosis plants to meet the needs of about 600 people. Drinking water is supplied from tanks to about 2,500 people from local communities. In coastal areas, adjacent to the offshore blocks, 65 families have benefited from a storage system of drinking water, built by Eni Pakistan. Moreover, in Bhit and Badhra, we have installed a system of solar panels at the Community Health Centre (CHC) and a local school, and 25 solar panels have been distributed to families.

Socio-economic development

We effectively and proactively involve stakeholders and their representatives to manage their expectations, as well as to deal with any complaints. Information is shared with local communities before starting any activity or project and the economic opportunities are divided among the community through Eni Pakistan and a number of sub-contractors as a result of the project or activity. The office dedicated to community relations is actively engaged in the organisation of ceremonies and socio-cultural events in cooperation with the local community.

Grievance Mechanism
The Grievance Mechanism, is a system for the collection and management of sensitive issues with regard to local rules and customs and consistent with the company’s Code of Ethics. It also facilitates the identification of remedies and solutions and contributes to corporate risk management. Eni Pakistan has adopted a system of this type and the Community Relations Department handles claims received and, by collecting detailed information, investigates the causes of complaints and updates and advises management on how to implement resolutions.

Human rights and security
The development of respectful relationships with local communities is key to effectively ensuring the safety of our people and our assets. This is the main conclusion of training sessions on Human Rights and Security conducted in Pakistan, with the support of C & F Conseil. The project, which is ongoing, was initially implemented in November 2011, and involves the security personnel of both Eni and contractors, escort drivers and representatives of the public security forces providing security services to Eni Pakistan. Over 2,000 people attended the course on Human Rights during the period 2011-2016. The central focus of the training is the “Voluntary Principles on Security and Human Rights” (VPSHR or VPS), a set of guidelines developed by companies in the extractive sector, governments and non-governmental organisations (NGOs). The VPSHR, which Eni explicitly supports, ensures that an effective risk assessment is carried out to prevent the misappropriation or misuse of equipment that can lead to or result in human rights violations.

These principles require:
  • the implementation of risk assessment tests regarding human rights connected to security issues
  • the adoption of mechanisms for the reporting of violations
  • the training of internal security staff, that of contractors and members of public security forces to ensure an awareness of the demands of the VPSHR and issue relating to the promotion and protection of human rights
  • assessment of significant past incidents.

The delicacy and sensitivity of security is more easily appreciated when the issue of Rules of Engagement (ROE), or the use of force by security personnel, is addressed. This foresees specific behaviour to deal with certain situations and, therefore, adequate training, sensitisation and regular personal interaction between security officials and human resources becomes more important. The Security Department of Eni Pakistan is committed to “managing security risks through the adoption of preventive and defensive measures, in full compliance with human rights regulations and the highest international standards”, in line with the security section of the Eni policy “Operational integrity”. In order to achieve excellence in the performance of security services and duties and ensure that resources committed to security are adequately informed on the Voluntary Principles of Security and Human Rights, in line with international requirements, refresher courses are regularly organised by the Security Department of Eni Pakistan. In order to ensure a better understanding and knowledge of the issue, the latest presentation of the VPSHR was shared by SECUR (the Eni HQ security body in Rome), translated and presented in the national language (Urdu). Training is conducted with great enthusiasm, interest and motivation in Karachi/Islamabad, and at the onshore sites of Bhit/Badhra and Kadanwari.

The experience in Pakistan has been a first success in the country that has encouraged the staff of Eni, contractors and public security forces to work together and helped to strengthen the foundations for future relations with communities. Additional activities have been developed as a result of the training project: The “Respect Human Rights” initiative aims to promote knowledge and the promotion of human rights and the creation of a Pocket Size Card (in Urdu) that all security personnel must carry during working hours.


The province in which we operate is one of the poorest in the country, with a high maternal and child mortality rate. On the basis of the scenario and the results of analyses made, health has been identified as the most urgent area requiring intervention.
In the context of Bhit and Badhra Kadanwari we have invested in the creation of a Mother & Child Health Centre (MCHC) and Community Health Centres (CHC) to ensure greater protection of women and children from local communities and to reduce infant and maternal mortality rates. The above-mentioned centres serve more than 48,000 inhabitants and offer the only healthcare available for women and children of about 150 villages in the Bhit, Badhra and Kadanwari areas. When our operations in Pakistan began, in the gas fields of Bhit and Badhra, the only health services available were provided exclusively by the Rural Health Centre, equipped with only basic equipment and accessible only on foot and with great difficulty by the local population.

In a context characterised by severe child malnutrition, poor health and a lack of health facilities, as well as high infant and maternal mortality rates, it was necessary to intervene with a specific focus on dedicated pre- and postnatal services. Both the MCHC that the six CHCs are multifunctional facilities run by qualified doctors and paramedics, capable of providing adequate services and essential medicines. Moreover, at these facilities, great importance is given to health education as an integral part of the service offered. To date, interventions for the health of the communities in the Bhit and Badra area have contributed to lowering the infant mortality rate to 90 per 1,000, a significant result when compared to that recorded at the provincial level: according to the latest estimates, this stands at 101 per 1,000 children, the highest in the entire country.

In 2016, around 14,000 patients were treated at the four CHCs 4 in Bhit and Badhra. Also in 2016, the MCHC treated around 14,700 patients and conducted about 4,300 pathological tests.
In Kadanwari, two CHCs provide quality health services throughout the year; and, in 2016, 7,000 patients were treated and the laboratories conducted 623 pathological tests. Moreover, in 2016 an ambulance was provided for the CHC.


Our commitment to education is on three main levels: primary education, vocational training and Computer Training Centres. We have funded the construction of new primary schools in remote areas and the renovation of others and we are also involved with local school management committees to streamline operations in primary schools. These efforts include enrolment campaigns, the creation of school development plans, annual teacher training, educational training sessions and visual learning, shoes and school bags for pupils, and extra curricular activities and scholarships for higher studies. In 2016, 859 pupils (601 boys and 258 girls) attended 16 primary schools in the Bhit and Badhra Sukhpur area. The 2 TCF schools in Bhit were attended by 187 pupils (142 boys and 45 girls), and the 11 primary schools and 1 secondary school in Kadanwari were attended 896 pupils (590 boys and 306 girls).

Training for emancipation
To promote financial resource management, we have organised courses to improve the skills of local community members. Improving the status of women is a critical element in our local development programmes.The training of women from rural villages takes place in three Vocational Centres and 1 Computer Training Centre where basic and specific skills are taught, in particular embroidery and sewing, enabling women to contribute to the domestic economy. Midwives, healthcare and educational professionals, including local young people, have been trained to a professional level. In 2016, 90 girls completed a course at 3 Vocational Centres and 77 students completed a course at the Computer Training Centre in the areas of Bhit and Badhra.


Pakistan Eni has also promoted a reforestation project for the area near the gas fields of Bhit and Badhra, in Sindh province, in partnership with the United Nations Development Programme and the local community.

In the area of water management, Eni Pakistan has developed, and efforts are ongoing, initiatives aimed at optimising the management of water resources. Eni Pakistan has introduced action to reduce water consumption, and has conducted awareness programmes and staff training, as well as making and plant improvements aimed at a more efficient use of water, with control systems for the pressure of the drinking water distribution, systems for the reuse of wastewater following treatment for ancillary activities such as irrigation, vehicle washing and plant cleaning. The wastewater generated in the Bhit and Badhra gas field from domestic activities is collected and sent for treatment at the Sewage Treatment Plants 1 & 2 and to the Sehwan municipal plant, in case of excess volumes. A similar approach is applied to the wastewater generated by the activities of contractors, which is sent to the Sehwan municipal plant.

Read also

Eni’s activities in Pakistan

Eni has been operating in Pakistan since 2000 in the development of the Upstream sector, onshore and offshore

Grievance Mechanism

Eni has adopted a Grievance Mechanism, an approach to receive and resolve complaints from individuals or groups in a timely manner.
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