Knowledge management is defined as the processes and systems that support the creation, development, sharing and application of knowledge within the company.
We promote a knowledge-sharing system among all our people, all over the world.
|Knowledge/Community network by application sector||67||68||64|
|Participants in the knowledge community/network by application sector||8,266||9,913||8,781|
Communities of Practice have proven to be the most effective way of sharing and developing knowledge and are one of the main tools for Eni’s knowledge management initiatives. Each Community of Practice consists of a group of people who share knowledge and issues related to a theme or a specific discipline and enhance their knowledge and experience through mutual interaction. The year 2017 was characterized by the consolidation of knowledge management activities through the streamlining of existing communities with the aim of strengthening the sharing processes on complementary know-how areas. In line with the organization model, there has been a gradual extension and strengthening of KM initiatives on cross-cutting know-how and business support.