Eni is actively engaged in assuring a proper access to remediation measures in case of impacts caused by the activities of its subsidiaries all over the world.
Eni is committed to verifying and providing, or cooperating to provide, remediation in case of adverse Human Rights impacts it might have caused or contributed to, and to make all efforts to promote the achievement of the same goal in cases where the impact is directly linked to its operations, products or services.
The Eni’s Statement on respect for Human Rights approved from the Board on December, the 13th includes a whole section dedicated to Access to remedy.
First of all, the document sets out Eni’s commitment to verifying and providing, or cooperating to provide, remediation in case of adverse human rights impacts it might have caused or contributed to, and to make all efforts to promote the achievement of the same goal in cases where the impact is directly linked to its operations, products or services.
Grievance mechanisms and other reporting channels, both at operational level and company-wide, are made available to enhance the opportunities for the company to identify and promptly investigate potential and actual human rights impacts and take appropriate action.
Eni prohibits, and undertakes to prevent, retaliation against workers and other stakeholders for raising human rights-related concerns, and neither tolerates nor contributes to threats, intimidation, retaliation or attacks (both physical and legal) against human rights defenders and affected stakeholders in relation to its operations.
Business enterprises’ active engagement in remediation should take the form of both operational-level grievance mechanisms for individuals and communities and/or cooperation with judicial or state-based non-judicial mechanisms, as recognized by the UNGP n. 29 and by the OECD Guidelines for Multinational Enterprises (Chapter IV, Human Rights, comment 46). Operational-level grievance mechanisms can serve as a primary form of remedy, especially when judicial or non-judicial state-based systems are weak or inaccessible. This makes sense especially considering that it is estimated that four billion people around the world currently live in conditions where they cannot adequately rely on the protection of the rule of law or have access to the institutions of justice. In any case, an operational-level grievance mechanism can allow companies to quickly and effectively respond to potential critical issues, stopping them from escalating and conflicts from arising.
In 2016 Eni issued a procedure on Grievance Mechanisms, which defines the set of activities to be carried out when Eni receives, in writing or verbally, concerns or grievances in relation to its activities. This procedure is added as an Annex to the Sustainability Management System Guideline, which is directly applicable to Eni SpA. Eni subsidiaries worldwide must ensure that this Annex is applied according to Eni’s internal regulatory system.
Cooperation with state based judicial or non-judicial mechanism
Consistently with the OECD Guidelines for Multinational Enterprises, Eni also cooperates in other state-based judicial or non-judicial mechanisms (such as OECD National Contact Points, National Human Rights Institutions, or similar).
Eni enables anyone – whether third parties or employees – to send information concerning issues related to the internal control and risk management system or other issues in violation of the Code of Ethics, including Human Rights issues.
Non-retaliation and Human Rights defenders
On top of the commitment to non-retaliation provided for in the Eni’s Statement on respect for Human Rights, the “Rules on whistleblowing reports received, including anonymously, by Eni SpA and its subsidiaries in Italy and abroad” guarantee confidentiality and anonymity to whistleblowers as well as envisage possible measures for any potential retaliation perceived. In addition, the Code of Ethics includes commitments to non‐retaliation, together with other important safeguards such as Guarantees on full confidentiality and Non‐interference with judicial and non‐ judicial mechanisms. Whistleblowing Reports can be sent through the relevant page.
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