eni

SUSTAINABILITY

 

Commitments, Results and Objectives



  • governaceGovernance
  • personePeople
  • climaClimate
  • innovazioneinnovation
  • ambienteEnvironment
  • dirirri umaniHuman Rights
  • territorioTerritory
  • clientiSUPPLIERS
  • clientiCustomers

Governance and sustainability

Commitments 2009 Results Objectives for 2010-2013

Maintain and strengthen a governance system capable of managing the complex economic and social environments where Eni operates and the challenges of sustainable development
Implemented methods to involve minority shareholders
Conducted training activities for members of the Board of Directors and the Board of Statutory Auditors, with a special focus on business themes
Completed the process for a shared Code of Ethics
Updated Eni’s Model 231 and started a process to optimize the structures of the subsidiaries’ control bodies
Continue the commitment to involving minority shareholders
Extend the training activities through initiatives for the study and promotion of governance best practices
Continue to monitor Eni companies for the promotion of an adequate representation of diversity (particularly gender diversity) in the governing bodies

People

Commitments 2009 Results Objectives for 2010-2013
Ensure the safety of all Eni’s people and of the local communities
Reduced injury severity (-21% employees, -7% contractors) and frequency (-31,5% emp. -17% contr.);
Continued the “Asset Integrity”, “Process safety” and “Leadership in safety” projects in the E&P, R&M, and E&C sectors
Completed the realization phase of the injury and near-miss database, start-up and implementation
Completed the “Communicate safety” project to over 60,000 people in 100 sites
Continue of Asset Integrity process to all E&P operation sites
Extend process safety inspections to the Refining and Petrochemical sectors
Carry on the “Leadership in safety” projects in the Engineering & Construction and in the Refining sectors
Reduce contractor injuries through incentivizing contractual schemes
Implement a safety training plan addressed to middle and senior managers responsible for management and operations
Ensure and promote the health of Eni’s people also through the dissemination of best practices
Obtained OHSAS 18001 certification in 17 subsidiaries out of 37 (45% vs. 40% in 2008) in E&P
Completed the certification process of 100% of Polimeri Europa plants in accordance with the OHSAS 18001 standard
Defined occupational medicine and industrial hygiene standards for risk assessment and control
Started initiatives related to the website for the promotion of health  
Launched healthcare database (GIPSI) rollout in Italy
Complete an OHSAS 18001 certification plan in all divisions by 2013
Implementation of healthcare databases (GIPSI) at foreign E&P subsidiaries
Replace X-ray diagnostic technologies with digital equipment for use in telemedicine
Extend the “Eni in Forma” project through correct lifestyle training/education programs for employees

Create a corporate culture of collaboration and participation in the company’s objectives,  also through the improvement of organizational well-being
Continued the programs started as a result of the climate analysis: leadership development and training, internal communication initiatives
Continued the human resource well-being action plan
Develop new welfare services
. Plan a new survey
. Build on actions undertaken as a result of the climate analysis
Attract, manage and motivate the best resources at the national and international level, by building consistent professional growth paths, developing our people’s potential, and valuing diversity
Initiatives for the internationalization of human resources
Human resources development in the Countries of operation
In the remuneration area, Global Grading System and Total Reward Package
Extended knowledge management tools to other business areas
Planning, Researching and Mapping of Industrial Relations at the international level
Continue initiatives to promote the internationalization of human resources
. Continue development and training programs for local resources
. Update management and development tools with a focus on feedback processes
Protect and develop corporate know-how in support of business strategies
Implement Mapping of Industrial Relations at the international level
Planning and research on the Diversity Monitoring and impact on development projects

Climate change and energy efficiency

Commitments 2009 Results Objectives for 2010-2013
Contribute to EU and international commitments and pursue a global CO2 emission reduction policy
Reduced CO2eq emissions by 8% from 2008 also through a 20% gas flaring emission reduction
Continued flaring down projects in Africa in line with set goals
Reduced refining energy consumption by 17 ktoe. Started an energy savings plan in the petrochemical sector
Installed two new high-efficiency compression plants for gas transmission in Italy
Completed one phase of the “Eni building energy saving” project (reduction of 0.2 mln ton/ p.a. of CO2)
Complete 70% flared gas reduction by 2012 compared to 2007 (with an additional € 1.1 bn expenditure)
Continue with our energy saving plan in R&M
(-180 kton of CO2  p.a.) and in Petrochemicals (-200 kton p.a.)
Complete turbogas power plant construction; maintain the performance index < 415 gCO2/KWheq
Continue the “Eni building energy saving” project for total savings of 11 Kton p.a. of CO2
Develop indirect emission control systems
Build photovoltaic and biomass plants to supply energy to turbogas plant auxiliary systems

Technological innovation and renewable sources

Commitments 2009 Results Objectives for 2010-2013
Develop technologies to increase hydrocarbon availability while protecting the environment and safety.
Constantly increase end product quality.
R&D on renewable sources, biofuels, and geological storage of CO2
Implemented several technological innovations in the upstream sector
Developed a proprietary technology to monitor the efficiency and integrity of offshore gas transport pipelines
Completed expandable polystyrene manufacturing tests using a new proprietary process
Obtained new types of elastomers to improve tyre performance
Developed new Blu line products
Developed new devices for the use of solar energy
Continued R&D on renewable energies in conjunction with the MIT
Signed agreements with universities
Presented the subsoil CO2 storage project to the resident populations at the Cortemaggiore site
Completed the research phase on EOR with CO2  for field application
Investments of about 1,4 billion euros in research & development activities
Develop technologies to increase hydrocarbon recovery (EOR) and experimental CO2 geological storage (CCS) projects
Confirm our commitment to researching alternative sources (biofuels/biomasses/ solar energy); Continue solar energy research and oil&gas themes in partnership with institutions of excellence and national/international scientific universities
Develop a technology for the transport of natural gas via a pipeline with higher pressures than those currently used; evaluate the construction of steel pipelines for the transport of supercritical CO2.

The Environment

Commitments 2009 Results Objectives for 2010-2013
Improve the effectiveness of management, control and reporting systems
Completed ISO 14001 certification for 23 out of 37 E&P countries
Obtained the certificate of excellence in the petrochemical sites of Ferrara, Ravenna, Ragusa, Settimo Milanese and Hythe
The new environmental information system for the monitoring of environmental parameters (water, air, soil and waste) in compliance with PRTR regulations is fully operational
Obtain certification of 36 out of 37 E&P subsidiaries according to ISO standard 14001 by 2013 and OHSAS certification for Italian subsidiaries
Obtain ISO 14001certification of 2 gas distribution companies in the Gas & Power sector by 2012
EMAS coverage  for all power plants within 2011
Implement an integrated  HSE management system for the refining sector, and obtain OHSAS certification in addition to already achieved EMAS certification
Reduce the environmental impact of operations, improving environmental performance and implementing resource recovery and reuse initiatives
Reduced water consumption by 5%. Increased use of recycled water by 4%
Reduced SO2 (-5.3%) and NOX (-3%) emissions
Completed water injection projects in Libya, Nigeria, and Egypt
Monitored over 84,000 fugitive emission inspection points in petrochemicals
Completed the “Cantiere Rifiuti” project  for the identification of savings in the management of refinery waste
Syndial: completed clean-up activities in 5 sites (Villadossola, Cesano Maderno, S. Giuseppe, Terni, Ferrandina)
Complete water injection projects in the E&P sector to achieve 65% re-injected production water (181 mln €). Complete implementation of the Water and Waste Management Plan
Reduce fresh water consumption by 20% by 2012 in petrochemicals;
Water Reuse: 15% fresh water consumption reduction over 2008 by 2013, and 35% increase in recycled water
Implement oil spill prevention actions in Egypt and Turkmenistan (5 mln €)
Implement sustainable clean-up projects wherever possible and in agreement with the authorities
Reduce petrochemical waste by 10% within 2010 (from 2007)
Adopt next-generation burners in the power sector by 2012 to reduce NOx

Human Rights

Commitments 2009 Results Objectives for 2010-2013
Implement a system to assess the risk of human rights (H.R.) violations and to plan adequate preventive actions
Completed 3 additional HRCAs in Algeria, Egypt and the Congo, and planned improvement actions
Engineering & Construction sector: issued a Social Impact Assessment (SIA) standard procedure, containing express reference to H.R.
Introduced Human Rights protection provisions in 100% of Eni Corporate security contracts, and completed the first stage of a training program for security personnel; started a process to revise the Security system in accordance with the Voluntary Principles on Human Rights
Conduct new HRCAs in other Countries and start improvement actions in Countries where the assessment has already been performed
Plan and test an integrated SIA methodology incorporating Human Rights issues
Continue Human Rights training for security personnel in two foreign Countries
Incorporate Human Rights issues into 100% of our security procurement contracts

Territory and Community

Commitments 2009 Results Objectives for 2010-2013
Improve and consolidate stakeholder relations
Bolstered our “Operation Transparency” to promote interaction and discussion on themes of interest to the stakeholders
Mapped and monitored stakeholder expectations as part of our operating projects
Define a relation management system through the creation and updating of site-specific databases
Continue Operation Transparency
Strengthen relations with the United Nations system
Develop and apply the Cooperation and Territory Development Model
Signed cooperation and development agreements in Angola, Kazakhstan, Democratic Republic of the Congo, Egypt, Pakistan, and Turkmenistan
Extended Environmental & Social Impact Assessment (ESIA) to all new projects
Partnered with IBLF to incorporate Human Rights into the ESIA
Applied on an experimental basis the  E&P Community Investment Best Practice in Australia, East Timor, Pakistan and India
Extend our Cooperation Model to the areas of operating presence
Identify and analyse systems for the assessment and monitoring of initiatives
Establish a practice community on a Cooperation and Development Model
Contribute to local development
Made € 70.44 million investments the communities
Completed projects for the social and economic development of local supply chains in Italy, Nigeria, East Timor, Pakistan, and Indonesia
Enhanced local content in Kazakhstan, Nigeria, Angola, Australia, Libya and East Timor
Expand projects for the social and economic development of local supply chains, and implement microcredit and local empowerment initiatives
Continue to evaluate the impacts of  local content strategies in the E&C sector
Protect the ecosystems and conserve biodiversity
Participated in UNEP-WCMC’s “Proteus” initiative for the mapping of environmentally sensitive areas
Completed the BIOSEA II biodiversity study project in Norway, started Phase 2 of the biodiversity project in Val D’agri, and continued biodiversity study and monitoring projects in Australia, Kazakhstan, Ecuador, Norway, Italy, and offshore environments
Define policies and tools to assess and manage impacts on biodiversity and ecosystem services (0.5 mln €)
Mapping of onshore and offshore operating sites compared to high biodiversity and ecosystemic services areas (1.3 mln €)
Continue to conduct operating projects to investigate, assess and mitigate impacts on  onshore and offshore biodiversity and ecosystems  (13.3 mln €)

Suppliers

Commitments 2009 Results Objectives for 2010-2013
Extend control over key Sustainability issues
Implemented Vendor Management Systems in China, Congo and Russia
Human Rights awareness process: held 2 training sessions for Eni corporate people
Continued the Supply Chain audits in China
Conducted SA8000 audits at 2 local suppliers and sub-suppliers in Congo and in China (12)
Developed subcontractor databases

Continue to implement structured supplier management systems in critical areas and/or emerging Countries
Continue the internal awareness process
Extend SA8000 audits at supplier and sub-supplier sites
Issue, distribute and enforce new contract standards containing Sustainability principles
Develop local procurements
Increase local procurement in Norway, Nigeria, Indonesia, and Brazil

Continue to review and increase local procurements

Customers and Consumers

Commitments 2009 Results Objectives for 2010-2013
Involve customers and consumers and improve our listening and communication activities, also through the promotion of sustainable behaviours
Implemented projects to measure customer satisfaction
Retail G&P Project
Established a Sustainability work team for sales activities
Launch projects to improve the quality and breadth of services to customers
Complete Retail project
Distribute and promote the use of the amicable settlement protocol
Promote sustainable customer behaviour
Expand the range of services to customers



OBJECTIVES PLANNED FOR 2009:     Partially achieved
   .. Achieved