Our model

Eni is a technology-intensive company which has always placed priority on the development of the knowledge and skills of its people.

Recently, Eni outlined an integrated system for knowledge growth and development, based on three interdependent lines of action:

• the definition of “professional models‘
• the introduction of innovative policies for human resources management and development
• the knowledge management model

“Professional models‘ are tools enabling the dynamic management of personal knowledge and skills which are fundamental for operating processes and the achievement of present-day and future business goals: “what you need to know in order to do...‘
The identification and codification of “explicit‘ knowledge spread throughout the organisation is an enabling factor for the application of knowledge management.

Human resources management and development policies constitute an operating tool to foster greater motivation, a shared understanding of purpose, and goal-driven behaviour in people.

Knowledge management constitutes a flexible approach, adapted to the specific needs of each of Eni's various business areas, to drawing out, systematizing and sharing the tacit knowledge of knowledge workers, so as to enhance the global value chain of the company.

This process drives Eni to search for and systematically capture knowledge which can be found beyond the limits of the organisation itself.

Suppliers, customers, research bodies and competitors each represent an opportunity to find new knowledge and skills. Today, thanks to the scope of the activities and initiatives of Eni Corporate University, we are able to interact with the external world so as to capture knowledge, make it available at all levels, and integrate it into the organisational knowledge system of Eni. In this way, a conversion process is kick-started - from the external world to inside the company, and back again, in the form of new or renewed products, services, systems and work processes, which enable the virtuous creation and management of the dynamics which drive innovation, by building synergies and integration.