Eni believes that broad participation encourages both consensus and trust, improves the decision-making process and reduces conflict between different stakeholders. This is why the company promotes transparency and continuous dialogue and strives to avoid unidirectional information. Given the complexity of the context and the relations that Eni has, as well as the wide range of interlocutors, the company’s strategy for managing its relations with stakeholders is based on a series of objectives that includes, the early identification of potential critical areas, the systematic involvement of the key players in all phases of activities, the promotion of shared principles, with the aim of consolidating a proactive approach towards legitimate interest holders and a greater incorporation of shared commitments, key factors for the growth of the company’s reputation.

In the different regions of the world in which the company operates, Eni applies a cooperation and development model that is integrated with the needs of the country), through the construction of solid relations and the sharing of development objectives, thanks also to the active involvement and participation of local stakeholders.
Eni presents itself as a player of excellence in the diffusion of culture and the principles of sustainable development, promoting initiatives in partnership with the world of research and cooperating with universities and international network, also through the work of the Fondazione Eni Enrico Mattei.
Eni also shares its sustainability values with its suppliers and customers, with whom it has relations based on mutual trust and continuous cooperation.
Finally, external communication plays a vital role in establishing, maintaining and improving relations with the broad range of stakeholders, also through the filter of the media.