SUSTAINABILITY

HIGHLIGHTS

In 2009 the company invested around €30 million in cooperation activities that involved 138 universities and 3 research centres, and concerned some 389 separate initiatives
In the second semester 2009 the average trend of visitors to our website on a monthly basis increased by 5%
In 2010 the online conciliation protocol has been extended to all the Italian regions

Stakeholders' Relations

The relations that Eni builds with its stakeholders are an opportunity for growth and mutual exchange with all of the social, business and cultural players that characterize the areas of activity. The company's presence in 77 countries around the world is the starting point for the training, development and strengthening of constructive relations between Eni and a wide range of stakeholders.

In this section:

How we work with our stakeholders : interview with Eni’s Stakeholders Relations and Territory manager
Who are our stakeholders – the 2009 actions
Operation Transparency: our dialogue with Ngos in Italy and overseas
Our active collaboration with the international organization of excellence
The map of our collaborations with universities in Italy and abroad. The 2009 projects
Relations with Consumers’ Associations

The way we work
Interview E. Furegato
breakdown of added value

Eni believes that broad participation encourages both consensus and trust, improves the decision-making process and reduces conflict between different stakeholders. This is why the company promotes transparency and continuous dialogue and strives to avoid unidirectional information. Given the complexity of the context and the relations that Eni has, as well as the wide range of interlocutors, the company’s strategy for managing its relations with stakeholders is based on a series of objectives that includes, the early identification of potential critical areas, the systematic involvement of the key players in all phases of activities, the promotion of shared principles, with the aim of consolidating a proactive approach towards legitimate interest holders and a greater incorporation of shared commitments, key factors for the growth of the company’s reputation.

In the different regions of the world in which the company operates, Eni applies a cooperation and development model that is integrated with the needs of the country), through the construction of solid relations and the sharing of development objectives, thanks also to the active involvement and participation of local stakeholders.
Eni presents itself as a player of excellence in the diffusion of culture and the principles of sustainable development, promoting initiatives in partnership with the world of research and cooperating with universities and international network, also through the work of the Fondazione Eni Enrico Mattei.
Eni also shares its sustainability values with its suppliers and customers, with whom it has relations based on mutual trust and continuous cooperation.
Finally, external communication plays a vital role in establishing, maintaining and improving relations with the broad range of stakeholders, also through the filter of the media.

Stakeholders Engagement and Community Relations Manager

The added value, namely the wealth generated by Eni in 2009, amounted to 17,341 million euro, representing 21% of the revenue. The highest percentage of this value, 38%, refers the portion paid to States and Public Administrations; following are human resources at 26% and shareholders at 23%. Compared with the previous year, the overall value is down by roughly 28%.