Businesses should support and respect the protection of internationally proclaimed human rights;
	make sure that they are not complicit in human rights abuses.

• Reference to corporate governance policy
  Eni Guidelines for the Promotion and Protection of Human Rights; the Code of Ethics; the Indigenous People Policy of eni Australia and eni Norge (eni Norwegian subsidiary); Security Policy and Guidelines of the Nigerian subsidiary NAOC (Nigerian Agip Oil Company). The inclusion of clauses with reference to the corporate Guidelines on Human Rights in procurement contracts.
• Specific actions in 2008
  Endorsement of the initiative promoted by the High Commissioner for Human Rights as well as by the Global Compact document at the time of 60th anniversary of the universal declaration of Human Rights. A project was launched for Risk Analysis on the Protection of Human Rights (Human Rights Compliance Assessment - HRCA) in some pilot areas (Nigeria and Kazakhstan). Planning of HRCA in Algeria, Congo and Egypt for 2009.
• Future commitments
  To extend the implementation of the Guidelines indicated; to upgrade the security system in line with the Voluntary Principles on Human Rights; to expand HRCAs to other operating realities; to implement improvement action plans following the HRCAs already conducted. Evaluation of the eni participation in the Global Compact Working Group on Human Rights.

Outcomes Measurability
GRI indexes: EC5, LA4, LA6-9, LA13-14, HR1-9, SO5, PR1-2, PR8, HR1-9, SO5

KPI	html	Sustainability Report and Indicators 2008
Suppliers subject to qualification procedures, including screening on human rights (HR1)		p. 78
Percentage of procurement from suppliers subject to qualification procedures including screening on human rights (HR1)		p. 78
Reports the internal audit dept. filed by area (HR2)		graph p. 31
Reports closed by investigation results 2008 (HR2)		graph p. 31
Training of key officers (executives and corporate communication upper management) through Webseminars and virtual forums (HR3)		table p. 56 - 57
Number of counsultations and negotiations with the trade unions (HR5)		p. 45
Number of employees covered by collective bargaining (LA4)		p. 45
Percentage of employees covered by collective bargaining (LA4)		p. 45

	Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
	the elimination of all forms of forced and compulsory labour;
	the effective abolition of child labour;
	the elimination of discrimination in respect of employment and occupation.

• Reference to corporate governance policy
  Code of Ethics and Guidelines for the Promotion and Protection of Human Rights; agreement of the eni European Workers Committee; the ICEM Agreement; Self-disciplinary Code; Model 231.
• Specific actions in 2008
  In Italy an Industrial Relations Protocol, signed in 2001 with the leading union organizations and renewed on a regular basis, is in operation; updating of the transnational ICEM (International Federation of Chemical, Energy, Mine and General Workers Unions) agreement and updating of the agreement with the Comitato Aziendale Europeo (CAE).
  Specific action plan following the first corporate culture analysis: internal communication, leadership and work lifebalance programs (including the Nursery School Project). The Diversity Project which aims to evaluate the scale of diversity: cultural, age and gender. For cultural diversity: HR Towards the future and development programs for local employees in operating countries; for gender diversity: eni's involvement with the European Commission group WIST Women In Science and Technology; Communication Project on parents' rights and available company's services. For age diversity, introduction of the professional title of Knowledge owner to recognize a specific status to senior employees having critical skills and knowledge acquired over a long period of time.
• Future commitments
  The definition of a research project on International Industrial Relations, in order to identify possible critical areas; promotion of an action plan in support of the Diversity Project.

Outcomes Measurability
GRI indexes: LA4-5, HR1-3, HR5, SO5, HR1-3, HR7, SO5, HR1-3, HR6, SO5, EC7, LA2, LA13-14, HR1-4, SO5

KPI	html	Sustainability Report and Indicators 2008
Number of employees covered by collective bargaining (LA4)		p. 45
Foreign locals by professional category 2008 (EC7)		p. 45  Indicators p. 3
Turnover rate by gender – Italy and abroad 2008 (LA2)		p. 40
Number of indipendent and none executive members in the Board (LA13)		p. 30
Number of Minority Members in the Board (LA13)		p. 30
Number of employees by gender and professional category 2008 (LA13)		graph p. 40  Indicators p. 41
Number of employees by age and professional category (LA13 BS 41)		graph p. 40  Indicators p. 41
Percentage of women managers (LA13)		table p. 41

	Businesses should support a precautionary approach to environmental challenges;
	undertake initiatives to promote greater environmental responsibility;
	encourage the development and diffusion of environmentally friendly technologies.

• Reference to corporate governance policy
  Guidelines on Health, Safety and the Environment and Public Safety; Guidelines on Environmental, Social and Health Impact Assessment to be applied to all new relevant projects. Norms for the management of emissions as part of the emissions trading arrangement; Operating procedures for the monitoring and reporting of HSE data; Technical Audit and Verification of HSE Compliance - Periodic Reporting by Business Units (BUs) to HSE eni corporate; Technical documentation relative to: HSE Data Reporting, the Analysis and identification of HSE simulation models of reference for the eni group (with technical enclosures).
• Specific actions in 2008
  Implementation of emission reduction projects through energy saving and reduction of emissions from flaring and venting. Implementation of water injection projects and of actions for groundwater reuse for the refining and petrochemical sectors, reduction of water withdrawal and increase in water recycling. Introduction of Ecosystem and Biodiversity Protection into the company's processes. Biodiversity assessments in Italy (Region Basilicata), Ecuador, Kazakhstan and the Arctic Region.
  Cooperation with MIT and Solar Frontiers Research Program in the development of technologies for the exploitation of solar energy.
  The eni-Enel agreement for the development of CCS technology and a pilot project for the capture of CO2 and the monitoring of storage safety. A protocol of understanding between eni-Enel-Ministry of the Environment for the spread of CCS and the promotion of renewable sources.
• Future commitments
  The definition of policy and strategies in the area of biodiversity and ecosystem services. The establishment of partnerships with relevant NGOs in the area. Achievement of targets set on GHG, energy efficiency and NOx-SOx emissions. Broaden the realisation of projects for the reduction of oil spills. Achievement of targets set on freshwater consumption and water injection. The definition of targets for the reduction of the waste and the launch of a system for the continuing monitoring of HSE performance. New offers of eco-compatible products and services, and savings incentives for customers. The definition of policy on biofuels and participation in initiatives for the sustainability of biofuel production.

Outcomes Measurability
GRI indexes: EC2, EN18, EN26, EN30, SO5, EN1-30, SO5, PR3-4, EN2, EN5-7, EN10, EN18, EN26-27, EN30, SO5

KPI indicators	html	Sustainability Report and Indicators 2008
Number of plants involved in the ETS (EC2)		p. 48
Total emissions from ETS plants (EC2)		p. 48
Surplus/deficit of allowances assigned (EC2)		p. 48
GHG emissions (EN18)		p. 48
Percentage of GHG emission reductions (EN18)		p. 48
GHG from flaring (EN18)		p. 48 and 16
CO2 emissions indexes by divisions (EN18)		p. 48-49
Power plant energy performance index and energy intensity index in refining (EN18)		p. 49
Environment al expenditure (EN30)		p. 46
Environment al expenditures by type		p. 46
Water consumption – fresh water (EN1)		p. 47
Water consumption – sea water (EN1)		Indicators p. 3
Direct energy consumption by primary energy source (EN3)		Indicators p. 2 and 4
Energy efficiency performance indexes (EN5)		p. 48 and graph p. 49
Biofuel volumes sold (EN6)		Indicators p. 4-5
Multienergy stations (EN6)		Indicators p. 4-5
Initiatives to provide energy-efficient and reductions in energy requirements as a result of these initiatives (EN6)		p. 77
Automotive methane sold (EN6)		p. 77
Fresh water withdrawls (EN8)		Indicators p. 3-4
Percentage of recycled water (EN10)		Indicators p. 4
Direct and indirect GHG emissions (EN16)		Indicators p. 2
SOx and NOx emissions (EN20)		p. 50
Waste from production (EN22)		p. 50-51
Destination of hazardous and non hazardous waste from production (EN22)		p. 50-51
Number and volumes of oil spills (EN23)		p. 50
Oil spill volumes by cause (EN23)		p. 50
Litigations (EN28)		p. 33

	Businesses should work against corruption in all its forms, including extortion and bribery.

• Reference to corporate governance policy
  Code of Ethics, Adherence to the Extractive Industry Transparency Initiative (EITI) since 2005.
• Specific actions in 2008
  Transparency as governance tool: Adherence to PACI of the WEF by the Brazilian subsidiary; Publication of a table showing the relationship between International Transparency Principles (Business Principles for Countering Bribery and Corruption-BPCB) and eni’s procedures.
  Transparency as operating tool: Pubblication of data concerning Nigeria and Kazakhstan in compliance with EITI requirements.
  Updating of Multistakeholder Working Group (underway since 2007) activities linked to the realisation of and multi-year programme for the implementation of an initiative in Timor East (not still in production); eni’s participation in the Executive Committee in Congo for the process of implementation of EITI. The inclusion of a specific EITI clause in contracts pertaining to recent acquisitions (Gabon).
• Future commitments
  To expand the involvement of relevant stakeholders in issues such as Transparency International (TI).
  Strengthen eni’s role as a facilitator in countries that, while showing interest in the initiative, have still not signed up.
  To improve the commitment to publish the data from operating sites where governments have already signed up to the EITI.
  To expand the inclusion of specific clauses on EITI in all contracts from recent acquisitions where governments have already signed up the initiative. To provide further contents to international analysis on the transaparency issue (such as the “Promoting
  Revenue Transparency 2009 Report‘-PRT- and the Transparency Reporting on Anti Corruption self assessment-TRAC).
  To improve the committment on some specific topic (i.e. the CEO UNCAC Letter). Elaboration of a new anti-corruption procedure. Evaluation of the eni partecipation at the UN GC Working Group on the 10th Principle against Corruption.

Outcomes Measurability
GRI indexes: SO2-6

KPI	html	Sustainability Report and Indicators 2008
Percentage of employees trained on the Code of Ethics (SO3)		table p. 56 - 57
Reports closed by investigation results (S04)		graph p. 31
Number of consultations and negotiations with the trade unions (S04)		graph p. 45